DevOps Engineer

Launch Next Matter in Canada!
We’re looking for a DevOps Engineer to spearhead our expansion into the North American region and lead the evolution of our infrastructure to a multi-cloud setup.

About the Role
As a DevOps Engineer at Next Matter, you will play a pivotal role in scaling our capabilities. This includes launching operations in a new region for a rapidly growing SaaS start-up and taking co-ownership of all aspects of our infrastructure.

As our first hire in Canada, you’ll be instrumental in ensuring the success of the regional deployment. You will develop and implement best practices for local deployments and multi-cloud configurations, providing a unique opportunity to grow alongside the region while managing a broad and impactful range of responsibilities.

Job Responsibilities:

• Design, build, and manage the core infrastructure of the Next Matter platform, ensuring scalability, compliance, performance, and security. This includes building cloud-native and cloud-agnostic service infrastructure using best practices, and infrastructure-as-code principles.

• Develop and maintain automated CI/CD pipelines to enhance delivery efficiency across the Engineering organisation.

• Implement and manage infrastructure and service observability, alerting, and reporting to ensure reliability and quick issue resolution.

• Provide on-call infrastructure and DevOps support for the Engineering team, addressing operational challenges effectively.

• Work collaboratively with the rest of the Engineering team to proactively identify and solve blockers / bottlenecks.
  

Must-Have Requirements

• A demonstrated sense of ownership and the ability to manage multiple priorities with minimal supervision, maintaining a focus on impactful outcomes aligned with business objectives.

• Extensive professional experience in:

  • Building and maintaining cloud-native infrastructure and services across AWS, Azure, and GCP.

  • Developing complex systems using an infrastructure-as-code approach (Terraform).

  • Operating containerised services in multi-cloud environments.

• Proficiency in managing cloud-based and self-hosted CI/CD systems (GitLab).

• Strong understanding of observability principles and experience with industry-standard tools (Datadog, Sentry).

• A collaborative mindset, with a strong desire to work with peers across all levels to drive success.

Nice-to-Have:

• Familiarity with SOC 2, ISO 27001, or similar compliance frameworks in the context of infrastructure and DevOps.

• Experience in building scalable platforms using Kubernetes (K8s).

• Cloud-specific certifications (AWS Professional, Azure / GCP equivalent)

• Experience working with an internationally distributed team
  

  Company Mission

Our mission is to empower every organization​ to unlock its full potential by turning the inherent complexity of midsize and enterprise organizations into capability. Next Matter is the new standard system for the automation of complex workflows in Midsize and Enterprise organizations, built for the AI era. Our experienced team comes from a diverse set of backgrounds with a team of 42 spanning 17 locations and 22 nationalities. We are passionate about freeing customer and employee service teams from running their work on highly manual, duct-taped solutions with email, spreadsheets, meetings, and chat, by building a product and team that our customers love and we can be proud of. 

Benefits 

• The once-in-a-lifetime opportunity to build a global tech company, the right way, in a well-funded setting with an experienced, tech-driven team and a validated product and business model.

• The opportunity to work remotely, with a high degree of independence and flexibility in working hours. We are a remote-first team located in multiple European countries and North America.

• A state-of-the-art remote office setup. We’ll set you up with an Apple MacBook or a Lenovo machine along with the software you need. 

• A 1,000 EUR one-time home office stipend for setting up your remote workplace, as well as a 250 EUR equipment allowance per year to keep your equipment up to date.

• A learning budget of 1,000 EUR per year to support your personal and professional development.

• A competitive, top-of-market salary, bonus, and equity options.

How to apply

• Please apply with your CV (or LinkedIn profile) and a one-page maximum cover letter, highlighting your relevant experience and motivation to join.

• We interview fast, but thoroughly. The process is typically concluded in 2-3 weeks:

  • Coffee Chat with our Recruiter Tom

  • Interview with Lucas our Engineering Manager

  • Simulated work task

  • Team interview with 2 Next Matter team members

  • Final Interview Allison, VP Engineering.

  • Feedback & offer

• Find out more about life and careers at Next Matter on our FAQ page!

At Next Matter, we value and celebrate diversity. Therefore, we are committed to creating an inclusive environment and equal opportunity for all employees. Also, research has shown that some groups of people are less likely to apply if they don't meet 100% of the job requirements. If you are interested in one of our jobs and don't meet all of the criteria, we encourage you to apply anyways, as you might just be the right candidate for us. We are committed to building a team that represents a variety of backgrounds, perspectives and skills and look forward to hearing from you.