DevOps Engineer

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

The BlueCat Cloud Platform team is responsible for powering all BlueCat SaaS products. Our mission is to deliver BlueCat products on a reliable, fast, globally distributed, and cost-effective enterprise-grade cloud infrastructure. 

We are seeking talented DevOps Engineer, to be part of our team of cloud, security, and Kubernetes experts, playing a crucial role in ensuring the availability and security of  BlueCat Cloud Applications. If you're passionate about SaaS and DevOps with the skills & experience to back it up, we would love to have you on board.

Responsibilities/Duties:

You will play a crucial role in designing, implementing, and optimizing cloud infrastructure for our diverse Applications, with a strong focus on Kubernetes and a focus on Terraform for Infrastructure as Code. 

•Design, implement, and maintain Kubernetes-based infrastructure

•Implement and manage infrastructure as code (IaC), with a primary focus on Terraform, ensuring consistency and repeatability across client environments.

•Collaborate with Cloud Platform and Application teams to architect and  improve application deployment and release processes.

•Troubleshoot and resolve production issues on AWS for clients, ensuring high availability and uptime.

•Monitor system performance using Amazon CloudWatch, identify bottlenecks, and implement solutions for optimization and scalability within the AWS ecosystem for our clients.

•Implement and maintain robust monitoring and logging solutions with Prometheus or similar, customized to Platform requirements.

•Contribute to the development of internal best practices and methodologies.

•Stay up-to-date with the latest AWS and DevOps trends and technologies.

•Participate in an on-call rotation schedule

Qualifications:

•Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

•Proven experience as a DevOps Engineer or similar role, with a strong focus on Kubernetes.

•5+ years of hands-on experience deploying and managing applications on Kubernetes; Strong understanding of Kubernetes architecture and concepts

•Proficiency with Kubernetes SDK/API and scripting languages (Python, Bash, Go).

•Strong expertise in Terraform for managing infrastructure is essential.

•5+ years of hands-on experience in designing, implementing, and optimizing CI/CD pipelines for software development projects.

•Expertise with GitLab CI/CD services and pipelines

•Experience with self-managing, Kubernetes deployed open source projects  (Postgres, Elasticsearch Cluster, Redis Cluster and InfluxDb Cluster).

•Solid understanding of core AWS services (EC2, VPC, S3, IAM, etc.).

•Experience with AWS security best practices (e.g., IAM roles and policies, security groups, AWS WAF).

•Knowledge of networking fundamentals and beyond (TCP/IP, DNS, HTTP/S)  

•Excellent problem-solving and troubleshooting skills.

•Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical information to both technical and non-technical audiences.

Preferred Qualifications:

•Kubernetes certifications (e.g., CKA, CKAD, CKS).

•Experience in GCP and Azure is a plus

•Demonstrated understanding and experience with handling federal cybersecurity requirements such as FIPS, FedRAMP, and FISMA.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.