The Junior UX Designer will assist in creating user-centered experiences for digital products, collaborating with cross-functional teams. Responsibilities include designing wireframes, prototypes, and visual designs while ensuring usability and maintaining design consistency across platforms.

Provide first line technical support for customers dealing with network-related issues. Duties include logging interactions, diagnosing problems, resolving common issues, creating tickets for unresolved problems, and documenting knowledge base articles to improve efficiency.

As a Financial Analyst at BlueCat, you will provide financial support to Sales, Marketing, and Professional Services, with responsibilities including sales performance analysis, sales incentive plan analysis, expense forecasting, and pricing strategy support. You will be a key partner for financial reporting and modeling, helping to drive revenue growth and improve customer retention.

The QA Team Lead at BlueCat will oversee testing activities, develop test strategies, perform code reviews, and mentor junior engineers while ensuring high-quality software delivery through efficient QA processes and collaboration with cross-functional teams.

The Instructional Designer at BlueCat will develop engaging training content for various stakeholders, utilizing expertise in instructional design principles and collaboration with technical SMEs. Responsibilities include creating storyboards, producing video eLearning modules, and developing assessment materials while ensuring clarity in conveying complex technical topics.

The Engineering Manager at BlueCat will lead a software development team in an agile environment, actively contribute to coding, mentor developers, collaborate on projects, and ensure quality and scalability of deliverables.

As an Enterprise Support Engineer, you will collaborate with enterprise customers to optimize their use of BlueCat products, troubleshoot technical issues, create health check documents, and act as a trusted advisor, addressing both short and long-term needs.

The Solution Consultant will provide leadership in professional services engagements focusing on data migration, technical guidance, and best practices for DDI solutions. They will help optimize data, create migration strategies, and lead teams while engaging with customers and contributing to internal knowledge bases.

As a Senior Software Developer at BlueCat, you will translate requirements into secure applications, work closely with integration teams, design scalable solutions, and contribute to critical component design. Your role involves researching new solutions and participating in sprint and code reviews, ensuring quality and maintainability of the software developed.

The Software Program Manager at BlueCat is responsible for the effective management and governance of deliverables from the Tech Team, ensuring all criteria are met for product releases while coordinating with various internal stakeholders, tracking progress, risk management and leading retrospectives for process improvement.

The Technical Writer will migrate documentation from FrameMaker to DITA format, collaborate with product teams to understand product features, create and review customer-facing documentation, and ensure UI text is accurate. The role involves gathering user feedback and standardizing content across different platforms.

Lead the Customer Care team at BlueCat ensuring outstanding customer experiences through advocacy, managing operations, staff oversight, and coordinating training. Foster a positive work environment, maintain support KPIs, and develop team members while addressing customer needs and strategic growth initiatives.

The Senior FP&A Reporting Manager at BlueCat will lead the financial reporting processes, ensuring accuracy and insight while preparing various financial reports. Responsibilities include analyzing financial data, collaborating with various teams for strategic decision-making, and enhancing reporting processes through automation and best practices. Direct interaction with senior leadership is expected, along with support for forecasting and budgeting cycles.

The Senior Legal Counsel will provide business-focused legal advice on technology transactions and compliance initiatives, support M&A activities, work with product teams on new developments, and manage legal entities globally. Strong negotiation skills and a technology background are essential for effectively advising and supporting internal teams in a fast-paced environment.

The Partner Development Representative at BlueCat will focus on building relationships with partners, supporting sales enablement, managing deal registration, and aligning sales strategies. The role requires effective communication with internal and external stakeholders, driving demand generation programs, and maintaining partnerships with BlueCat's sales teams.