Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
We’re looking for a talented and experienced DevOps Engineer with a strong background in SaaS environments to join our dynamic team. In this role, you’ll take charge of designing, implementing, monitoring, and maintaining our AWS production environment. Your work will support the critical needs of development, security, scalability, and uptime while driving continuous improvement across the platform. You’ll have a direct impact on optimizing processes, enhancing performance, and ensuring seamless, reliable experiences for both our internal teams and customers.
RESPONSIBILITIES
- Design Scalable Solutions: Create infrastructure tailored to our evolving needs, ensuring scalability, security, and cost-efficiency.
- Manage Cloud Services: Deploy and oversee AWS-based services, including compute, storage, and networking.
- Automate Processes: Build and maintain CI/CD pipelines and scripts to streamline deployments and reduce manual tasks.
- Enhance System Resilience: Implement monitoring systems to identify and address issues proactively.
- Collaborate Across Teams: Partner with developers, QA, and security teams to align goals and ensure smooth integration.
- Troubleshoot Issues: Diagnose and resolve technical problems swiftly to minimize disruptions.
- On-Call Support: Respond to urgent production issues, ensuring quick resolutions and minimal downtime.
REQUIREMENTS
- Proven experience as a DevOps Engineer in SaaS environments.
- Expertise in AWS cloud services, including compute, storage, networking, and security.
- Hands-on experience building and managing CI/CD pipelines and automating workflows.
- Proficiency in scripting languages (e.g., Python, Bash) for automation tasks.
- Strong understanding of monitoring tools (e.g., CloudWatch, Prometheus, Grafana).
- Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes) is a plus.
- Excellent troubleshooting and problem-solving skills.
- Ability to collaborate effectively with cross-functional teams.
- A proactive and detail-oriented approach to managing production environments.
WHAT WE OFFER
- Impactful Opportunity: Be part of a fast-growing startup that's transforming the FinTech industry and make a significant impact on our products and customers.
- Team Culture: Join a collaborative, collegial, and fun work environment with regular team-building events and a supportive atmosphere.
- Equity Participation: All new hires are eligible for equity grants, ensuring you share in the company’s success.
- Professional Growth: Take advantage of sponsored learning and development programs to enhance your skills and grow your career.
- Work Flexibility: Enjoy a hybrid work model with in-office collaboration on Monday, Tuesday, and Wednesday, and remote work on Sunday and Thursday.
Top Skills
What the Team is Saying
What We Do
Pontera is a Fintech company that helps financial advisors report on, manage, and trade their clients' held-away accounts, including 401(k)s, 403(b)s, HSAs and more. The platform is designed to work across account types and integrate seamlessly into existing technology to help advisors improve their clients' financial outcomes. Founded in 2012, Pontera is headquartered in New York City.
At the core of our team is a strong belief that helping people retire comfortably is of critical importance. Pontera is designed to help advisors not only analyze their clients’ held away accounts to provide greater visibility, but to enable advisors to take action and manage accounts on their clients’ behalf, improving the client experience, potentially adding accretive performance, and helping to mitigate compliance and security concerns around managing held away accounts.
Each of us believes strongly in the mission of helping millions of people achieve the best retirement possible.
Why Work With Us
We are proud of our People-First mentality and culture. You will have the unique and exciting opportunity to be part of a team whose mission is to scale Pontera into one of the largest FinTech companies in the world.
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Pontera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're in-office on Tues/Weds/Thurs and we work from home on Mon/Fri!
