Pontera
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The Customer Support Representative at Pontera will provide software support, troubleshoot basic technical issues, and respond to client inquiries quickly. They will escalate issues to internal teams and solve problems in collaboration with cross-functional teams. This role is ideal for someone eager to learn and contribute in a fast-paced fintech environment.
The Customer Experience Advocate at Pontera provides software support, troubleshooting basic technical issues, and addressing client inquiries. The role involves collaborating with internal teams, communicating via various channels, and working on specific projects, all while maintaining a customer-centric approach.
As a full-lifecycle Recruiter at Pontera, you will drive talent acquisition strategy, manage the recruiting process, source and attract top talent, collaborate with hiring managers, and ensure a positive candidate experience while negotiating offers.
As a Business Development Representative at Pontera, you will be the first point of contact for potential clients. Your role will involve generating new business through proactive outreach, including cold calls and emails. You'll also maintain an organized prospect list and work on overcoming objections to build a strong sales pipeline.
The Director of People Strategy will oversee the HR Business Partner function, supporting leaders in workforce planning, talent development, and performance management. Responsibilities include developing HR initiatives aligned with the business strategy, driving organizational design, and enhancing employee engagement while ensuring compliance with labor laws.
Develop and manage a sales pipeline targeting small to medium-sized wealth management firms. The role involves understanding client needs, improving sales processes, and closing deals. A focus on relationship building and teamwork is essential.
The Product Marketing Director will lead the product marketing strategy, focusing on customer and market research to drive product adoption and growth. Responsibilities include planning product launches, collaborating with cross-functional teams, and mentoring a high-performing marketing team.
The Senior Strategic Relationship Manager at Pontera will manage key relationships with enterprise partners, focusing on account growth, onboarding, and collaboration with sales and marketing teams. Responsibilities include meeting with executives, identifying expansion opportunities, developing training programs, and monitoring partner success.
The Business Systems Senior Manager will act as the product owner for sales tech stacks, managing Salesforce administration and development, optimizing business processes, and leading team projects while collaborating with cross-functional teams to implement tools such as Gong and Excel for data analysis.
As a Strategic Account Executive, you'll manage the sales cycle for Pontera's largest prospects in wealth management, engaging with C-level clients and leveraging cross-functional teams to deliver tailored presentations. Your role demands high-level negotiation skills to close complex multi-million dollar deals and improve sales processes.