Desktop/End-user Support

Posted 14 Hours Ago
Be an Early Applicant
Irvine, CA
Entry level
Information Technology • Consulting
The Role
Provide desktop and end-user support with a good working knowledge of Windows Active Directory, troubleshooting skills, and familiarity with networking technology. Support also includes working with executives and helping with Microsoft Windows 10 and 11, O365, MS Teams, and Outlook.
Summary Generated by Built In
  • Desktop, PC, and End-user support
  • Hybrid work schedule
  • Contract for 3 months, possible contract to hire after. 
  • Pay up to $36/hr

Duties:

  • General Working Knowledge and Experience
  • Good working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOs
  • Familiar with the Helpdesk support environment
  • Good overall troubleshooting skill
  • Excellent working knowledge of Microsoft Windows 10 and 11
  • General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools.

Required Skills: 

  • Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication.
  • Follow up on the issues
    Understanding of networking regarding how everything connects
    Solid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity.
  • Polished and professional - able to also give support to the executives
  • O365 and MS Teams and Outlook support and some AD
  • Microsoft Windows 10 & 11 - 85% of the company is on 11

Will start by supporting corporations in Irvine but will also help in the field (25%)

Locations are Orange, Anaheim, South County, and possibly IE.

Top Skills

Ms Teams
O365
Windows
The Company
San Francisco, California
310 Employees
On-site Workplace

What We Do

Hikinex is a company that provides scalable business support.

We specialize on supporting growing businesses. Our HIKINEX agents are found, trained, and promoted to effortlessly integrate into businesses of all sizes. in a diverse number of different industries We are passionate about our clients and strive to provide an unrivaled experience. As a result, our employees are highly trained, our services are fully scalable, and our monthly plans are commitment free. We've invest heavily into our clients, and our processes reflect our commitment to their success. Your team at HIKINEX is dedicated to your success.

Client Engagement, Recruiting Services, Sales Support, Marketing Support, & Back-office Support are mostly of the HIKINEX services

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