Desktop Support Summer Intern

Posted 9 Days Ago
New York, NY
Internship
Marketing Tech • Design
The Role
Provide desktop support, troubleshoot hardware/software issues, assist in SharePoint development, and maintain technical documentation. Ideal for IT undergraduate students.
Summary Generated by Built In

Who We Are

Authentic is a unified platform that integrates M&A, brand strategy, creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment portfolio. As the world’s largest sports and entertainment licensing company, Authentic connects strong brands with best-in-class partners to optimize long-term value in the marketplace. Its brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries, including 13,000-plus freestanding stores and shop-in-shops and 400,000 points of sale. Authentic transforms brands by delivering powerful storytelling, compelling content, innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media

 Why Authentic

 You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

What You’ll Do

We are seeking a highly motivated IT Summer (June - August) Intern to join our dynamic team. This position will involve providing desktop support, participating in SharePoint development and maintenance, and handling technical documentation. The ideal candidate will have a passion for technology, strong problem-solving skills, and a keen interest in learning and growing within the IT field.

What You'll be Working on

 Desktop Support: Assist with troubleshooting hardware and software issues, provide technical support to end-users, and ensure all desktop systems are running smoothly

 SharePoint Development and Maintenance: Participate in the design, development, and maintenance of SharePoint sites

 Documentation: Create and maintain comprehensive technical documentation, including user guides, system documentation, and process manuals to ensure clear and accurate records of all procedures

Must Haves

 Currently enrolled in a Computer Science, Information Technology, or related degree program

 Basic understanding of desktop support principles and practices

 Familiarity with SharePoint and its functionalities

 Strong written and verbal communication skills

 Ability to work independently and as part of a team

 Problem-solving skills and a willingness to learn


Primary Location Salary Range:

The hourly rate for an undergraduate student intern in New York is $18
The hourly rate for a graduate student intern in New York is $22


Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact [email protected]

To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here:

https://www.authentic.com/privacy-policy

Top Skills

Hardware And Software Support
Sharepoint
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The Company
HQ: New York, NY
353 Employees
On-site Workplace
Year Founded: 2010

What We Do

Authentic Brands Group (ABG) is a brand development, marketing and entertainment company, which owns a portfolio of global media, entertainment and lifestyle brands. Headquartered in New York City, ABG elevates and builds the long-term value of more than 50 consumer brands and properties by partnering with best-in-class manufacturers, wholesalers and retailers. Its brands have a global retail footprint across the luxury, specialty, department store, mid-tier, mass and e-commerce channels and in more than 6,100 freestanding stores and shop-in-shops around the world.

ABG is committed to transforming brands by delivering compelling product, content, business and immersive experiences. It creates and activates original marketing strategies to drive the success of its brands across all consumer touchpoints, platforms and emerging media. ABG’s portfolio of iconic and world-renowned brands includes Marilyn Monroe®, Elvis Presley®, Muhammad Ali®, Shaquille O'Neal®, David Beckham®, Dr. J®, Greg Norman®, Neil Lane®, Thalia®, Sports Illustrated®, Reebok®, Eddie Bauer®, Spyder®, Volcom®, Airwalk®, Nautica®, Izod®, Forever 21®, Aéropostale®, Juicy Couture®, Vince Camuto®, Lucky Brand®, Nine West®, Jones New York®, Frederick's of Hollywood®, Adrienne Vittadini®, Van Heusen®, Arrow®, Tretorn®, Tapout®, Prince®, Vision Street Wear®, Brooks Brothers®, Barneys New York®, Judith Leiber®, Herve Leger®, Frye®, Hickey Freeman®, Hart Schaffner Marx®, Thomasville®, Drexel® and Henredon®.

For more information, visit authenticbrands.com.

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