Desktop Support - Intern

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Loyal, AR
Remote
Internship
Fitness • Healthtech • Payments • Software
The Role
As a Desktop Support Intern, you will assist in developing a knowledge base, engage with teams for updates, and support Windows upgrades.
Summary Generated by Built In

Company : ABC Fitness Solutions

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.

Job Description

INTRODUCTION:

ABC’s internship program is designed to empower students and graduates by helping jump-start their careers and sharpen skills while creating meaningful relationships. This is a 8-week internship beginning in June of 2025. We are looking for motivated students & graduates who bring fresh thinking, innovation, and diversity of thought to ABC. 

WHAT YOU'LL DO:

  • Collaborate with the Desktop support team and Service Desk team to develop requirements and an overall development plan for refreshing our knowledge base system.
  • Engage in research to understand the needs of the end-users and how best to structure the knowledge base going forward.
  • Participate in regular team meetings to provide updates on progress and receive feedback.
  • Work closely with technical teams to ensure that the development plan aligns with technical capabilities and timelines.
  • Assist in Windows 10 to Windows 11 upgrades
  • Work with Desktop team and Management on progress for upgrades.

WHAT YOU’LL NEED:

  • Currently pursuing a Bachelor or Master’s degree in Information Science, Computer Science, Data Science, AI, or related field
  • Understanding of Windows OS and Patching
  • Proficient in Microsoft applications
  • Excellent communication, analytical, logical thinking, problem-solving, and writing skills.
  • Understanding and/or hands-on experience in software development is preferred.
  • Data-driven. Strong ability in analyzing data to derive insights and make decisions.
  • Adaptable, open-minded, and comfortable to work with ambiguity and change in the fast-paced e-commerce industry.

Location: Onsite/Remote  

Work Authorization: We cannot offer employer sponsorship at this time; candidates must be eligible to work in the US for full-time employment.  

Please note that the salary information shown below is a general guideline only and based on employees in the United States and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. The hourly rate for this role will be $25 USD. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. 

We’re committed to diversity and passion, and encourage you to apply, even if you don’t demonstrate all the listed skillsets! 

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: 
ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com  

ABOUT ABC: 

ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 41 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym. 

 
Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). 

#LI-REMOTE 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Top Skills

Microsoft Applications
Windows Os
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The Company
HQ: Frisco, TX
2,000 Employees
On-site Workplace
Year Founded: 1981

What We Do

With four decades of experience behind us, we’ve brought together a suite of best-in-class platforms and a diverse, global, united team. We are now the only fit tech company on the planet that provides software for any fitness business, of any size, anywhere in the world.

Founded in 1981, ABC helps nearly 16,000 clubs and facilities globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies.

Why Work With Us

Our employees are our most valuable asset!

That’s why at ABC Fitness we are committed to a comprehensive & ever-evolving employee benefits program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

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