Desktop Support Engineer

Posted 16 Days Ago
Be an Early Applicant
Singapore
Entry level
Information Technology • Consulting
The Role
The Desktop Support Engineer is responsible for providing technical assistance to end-users, resolving hardware and software issues for desktops and laptops, assisting with technical inquiries, troubleshooting problems, and providing remote support. The role also includes user assistance with login issues and password resets to ensure a productive computing environment.
Summary Generated by Built In

Description

As a Desktop Support Engineer at Unison Consulting Pte Ltd, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware and software issues related to desktops, laptops, and other IT peripherals. This includes installing, configuring, and maintaining computer systems to ensure they operate efficiently. Additionally, you will assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. This role also involves providing remote assistance for off-site users using remote desktop tools and assisting users with login issues, password resets, and other access-related queries. Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

Requirements
  • Good to have EUC Support, IT helpdesk /IT support experience desirable.
  • General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Top Skills

Desktop Support
The Company
96 Employees
On-site Workplace
Year Founded: 2012

What We Do

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field

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