Designer - Digital Experiences / Content

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Job Description:
The Designer has a unique understanding of strategy and a talent for creative development and meticulous execution. This role will work collaboratively across the organization, as well as work independently. Some jobs will require you to collaborate with an external agency to partner with on your ideas and visions, while others will require hands-on efforts with internal teams. A digitally native craftsperson and expert in concept development, the designer will deliver high-quality projects that help drive both the brand experience and demand generation. You must have an exceptional visual design portfolio, brand and digital design experience is a must.
Responsibilities

• Work closely with the Creative Director and teams to concept, develop and execute world-class digital experiences and campaigns.
• Partner with a variety of stakeholders across the company to bring our brand to life in new and engaging ways in both traditional media and digital experiences.
• Create scalable systems and guidelines for corporate ID (Core visual ID, Events, Workplace, Social, etc.)

• Develop creative ideas that meet project KPIs; test and iterate when necessary

• Work cross functionally with key marketing leads to present creative concepts and solutions against briefs

• Ensure the consistency of the brand and highest quality of design across all projects

• Keen understanding and passion to learn about and share insights on design and industry trends

• Ability to think big while operating at the finest level of detail

• Must be a self-starter while being comfortable collaborating with teams, freelancers, agencies, and production partners

Qualifications

• BA or BFA in Art/Design or other related design discipline

• 8 years over exp with 5 years experience in art direction and design in a creative agency or in-house team; B2B / tech experience is a plus

• Experience developing projects with creative agencies and internal creative groups; global experience is a plus

• Experience in digital and campaign brand creative with a rich portfolio of best-in-class work.
• Outstanding presentation skills and proven ability to produce and pitch presentations to teams, agencies and leadership.
• Hands-on expertise in developing design solutions and campaigns across all major digital mediums, websites, display, advertising, film, websites (desktop/mobile), digital products, social, and content marketing.

• Expert knowledge of creative process (discovery, positioning, brand direction, socialization, activation)
• An expert crafts person that is close to their tools and understands how to build and scale world class digital experiences.
• Digital-native, a person that lives and breathes digital media and is tapped into the forefront of everything social, digital culture both as a consumer and content creator.

• Expert knowledge with all digital creative software tools (Creative Cloud, Figma, Miro)

• Strategic thinking with exceptional communication skills, ability to build support for creative concepts and ideas across varying stakeholders.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
For positions in this location, we offer a base pay of $100,500 - $175,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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