Capgemini is seeking a highly motivated and detail-oriented Design Lead, User Experience for a top 10 US Insurance Carrier.
- Leads user experience teams through defining, designing, and delivery processes.
- Partners with research teams to develop concepts and prototypes to be tested.
- Utilizes conceptual prototypes, wireframes, and mid-fidelity mockups to present to stakeholders, align with development, and test with customers/users.
- Collaborates with product teams to conceive and refine project requirements, user needs, and business needs.
- Leads and centers the product team to focus on customer/user behavior, pain points, and to further define the user experience strategy and roadmap.
- Utilizes breadth of expertise in user experience methodologies across defining, designing and delivery processes: build, iteration, and analysis.
- Conducts and facilitates workshops and usability evaluation using industry specific software. Identifies and articulates opportunities within the user experience.
- Plans and conducts user research with an emphasis on end user obstacles and resolution of obstacles.
- Designs user interface, layouts, patterns and system components through partnership with user experience designers. Actively guides and mentors junior members of the team across disciplines on best practices.
- Able to participate in cross-disciplinary and cross-team leadership discussions to advocate for design processes and methods.
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Location: Brazil
Total Work Experience
- Minimum Required: 1-3
- Preferred: 4-6
English Proficiency
- Minimum Required: Advanced
- Preferred: Fluent
Required Education
- Required: Bachelor
Other Critical Skills
- Presentation Skills - Intermediate
- Project Management - Intermediate
Software / Tool Skills
- Excel - Intermediate
- Office Suite - Intermediate
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Home Office model
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally known group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- *Note: Benefits differ based on employee level
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
