Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Description Summary
This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.
Job Description:
Calling all Entry Level Designers!
We are looking for our next Entry Level Designer to join our team!
Are you looking to expand your career as an Interior Designer? You could be a great fit! For our Richmond store we are looking for a Design Associate who has future goals of becoming a Designer for La-Z-Boy. This would be a great opportunity for any student who is currently studying design or is a recent graduate of an Interior Design program. In this role you would work closely with our Designer :
- Creating rooms using our design center!
- Scheduling and attending in-home appointments!
- Training alongside our Designer from start to finish on projects!
- Work on projects on your own to create dream spaces for our clients!
- Assisting our sales associates when a Designer is needed to ensure the client is getting a design that fits their lifestyle.
We are also considering applicants who are later in their career as a designer and are looking for a career change to join our La-Z-Boy team!
At La -Z-Boy we are committed to improving our customers lives by helping them transform their houses into homes. Design Representatives at La-Z-Boy Furniture are paid hourly plus commission on written sales with NO COMMISSION CAP. Our average retail design representatives earn over $42,000/year with top performers earning over $60k. As a LaZBoy furniture sales representative, you will also enjoy excellent benefits including
- Health Insurance through Blue Cross/Blue Shield
- Dental and Vision Insurance
- Paid Vacation
- 401k with match
- Tuition Reimbursement
- Paid Training
Our Retail Design Representatives bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates, retail managers, stay-at-home parents returning to work and much more! We hire for ambition, attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.
What is important to us in a Sales Representative:
- A willingness and ability to learn quickly, follow proven processes and care deeply about helping people.
- Commitment to bringing your best self to work every day.
- Ability to bounce back from rejection and not take it personally.
- Self-discipline - excellent self and time management - must be proactive and driven.
- A go-getter balanced with ethical caring.
Requirements:
- 18 years or older
- Professional dress and appearance
- Available evenings, weekends, and most holidays – we’re closed Christmas, Thanksgiving & Easter!
- La-Z-Boy is an Equal Opportunity Employer – M/F/D/V
If you are serious about making a great living helping people love their homes, apply now and keep an eye out for a text from us, we’re scheduling interview now!
Training Pay: $15 per hour for 3-4 weeks.
Post-Training Pay: $11 per hour, plus uncapped commission.
Average Post-Training Pay: $11 per hour, paid bi-weekly.
Quarterly Bonus: Depending on performance.
Commission:
2% on sales, other than La-Z-Boy Design Sales, 3% on La-Z-Boy Design Sales.
KEY RESPONSIBILITIES (other duties as assigned):
- Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
- Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
- Maintain strong knowledge of features and benefits of existing and new product lines.
- Resolve customer inquiries and escalate appropriately when needed.
- Promote in-home design program.
- Maximize store promotions, marketing initiatives, and grassroots programs.
- Collaborate with support teams to ensure operational excellence.
- Ensure proper execution of all existing and new systems and administrative procedures.
SCOPE & IMPACT:
This position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
- Education: High School Diploma or equivalent experience.
- Skills: Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
- Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
PREFERRED REQUIREMENTS:
- Proficient in using various technology tools and software.
- Strong organizational skills.
- Advanced interpersonal and communication skills.
SUPERVISORY RESPONSIBILITIES: none
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.
Top Skills
What We Do
La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers.
Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home.
The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations.
Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes.
Join our team to impact the world through comfort.
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