Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.
We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.
Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do.
As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.
Role Description: The Deputy Payments Lead is responsible for the day-to-day of the Payments Specialist team and having oversight into the operational side of our Payments Program.
In this role you will:
- Recruit, hire, train, manage performance, schedule employees, monitor staffing levels, and ensure that employees follow the standards and procedures of the bank
- Coordinate and prepare for the periodic audits and risk assessments for the department and work with parties to ensure findings are addressed and recommendations are considered and implemented where necessary
- Assist in budget preparations, strategic planning, OKR development, enterprise risk assessment and system access reviews.
- Develop, update, and implement department-wide programs, policies and procedures
- Cross collaborate with multiple internal teams to ensure the success and safety of the Payments Program, Lead Bank and our clients/partners
- Continue to develop and refine client onboarding and periodic reviews
- Assist in building and the enhancement of our internal Payments Platform to ensure operational functionality as well as compliance with payment related rules and regulations
- Work closely with the Engineering and Product teams to implement new technology or payment rails
- Preparation and presentation of high level payment related reports to the Management Risk and Compliance Committee
- Provide updates at monthly department meetings sharing important and relevant information with the team
- Work closely with clients/partners to understand their use case and support their needs
- Provide support to internal and external parties when called upon
- Escalate issues to management as well as bank core processor when required and follow through on resolution
- Perform all other duties as assigned
Qualifications:
- A minimum of 7 years bank operations and payments experience
- Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), and / or National Check Professional (NCP) is preferred
- Understanding of Fiserv core-related products is preferred
- Ability to maintain a high level of confidentiality
- Strong judgment, instincts and detail oriented
- Willingness to take on new challenges in a fast-paced startup environment
- Strong organizational skills with experience in managing multiple time-sensitive projects simultaneously
What we offer:
- At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
- Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role
- Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
- Paid parental leave
- Flexible vacation policy, including PTO and paid holidays
- A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Do
Lead Bank is where expertise, experience and technology unite the people behind inspired businesses. We take pride in working side by side with companies to grow bottom lines that become cornerstones of the community.
We’ve always been a bank that leads the way, not follows the herd. In 2010, we rolled out our new name along with a new suite of next generation banking resources. From the robust online banking capabilities to our remote deposit technology, these digital solutions let you bank however you want, wherever you want. While our bank has roots in Cass county, we offer full-service banking and outstanding customer service for the entire Kansas City metropolitan area.
Our relationships with our clients remain at the heart of what we do. We get to know you and your business so we can tailor financial solutions to help you achieve your goals.
