Department Assistant II

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Essential Duties:

• Answers phones and routes calls to appropriate team member.
• Reviews/analyzes/resolves compliance information.
• Uploads documents and Tracer data entry supporting CMS
• Responsible for Kronos and time keeping duties. 
• Supports the scheduling of department meetings and the completion of meeting minutes.
• Responsible for procedure manuals and updating process flow maps.
• May lead the coordination and planning of programs and events.
• May lead the coordination of training and certification programs.
• Maintains confidentiality.
• Performs all other duties as assigned. 

Education and Experience:

• High School Diploma
• Two year or more clerical/administrative experience
• Strong computer skills
• Knowledge of medical terminology, preferred work experience in a healthcare setting.
• Critical Thinking

Knowledge, Skills and Abilities:

• Ability to engage patients and team members utilizing the CMH Experience Standards
• I am creating a warming, caring, and non-judgmental environment
• I am actively listening and seeking information
• I am honest, truthful, and consistent
• I am respectful, treating all individuals with dignity and empathy
• I am serving as a role model, taking both initiative and ownership when appropriate
• I am working collaboratively and demonstrating teamwork
• I am resilient and adapt to change in positive ways.
• Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
• Ability to collaborate with all layers of the management/ administration team. 

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!