Demo Engineer

Posted Yesterday
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New York, NY
Mid level
Information Technology
We provide an internal communications platform to unite companies and their employees behind a common purpose.
The Role
The Demo Engineer will enhance the platform's value by creating customized product demos, collaborating with Sales and other teams to meet customer needs, conducting market research, and improving demo quality. Key responsibilities include leading technical discussions, assisting in product demonstrations, and staying updated on competitors.
Summary Generated by Built In
About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

The Demo Engineer at Staffbase will play a critical role in enhancing our platform's value proposition and elevating the quality of customer engagements through world-class demos. We are seeking a highly motivated and technically skilled Demo Engineer to join our dynamic pre-sales team. In this role, you will be responsible for creating innovative and customized product demos, working closely with Sales Engineering, Product, Marketing, and Design teams to meet the unique needs of Staffbase's global customer base.

Joining Staffbase as a Demo Engineer offers an exciting opportunity to be part of a rapidly growing company that is transforming employee communication and engagement. You will have the chance to build high-impact, innovative demos and contribute to the overall success of the organization.

Important: This is a hybrid role. Core in-office days in our NYC (Tribeca) co-working space are Tuesdays-Thursdays, and it is expected that team members will be in the office at least 2 days per week during core days.

What you’ll be doing

  • Collaborate with the Sales team to understand and address the unique needs of our key markets (North America, EMEA, APJ).
  • Regularly update and improve our demo toolkit (apps, tools, slides, scripts) to ensure a world-class user experience.
  • Provide specific and constructive feedback to Sales Engineers, enhancing demo quality across the board.
  • Conduct market research to identify new product features and tools that would improve the overall Sales and Sales Engineering efficiency.
  • Lead internal, partner, and prospect conversations around solution architecture, addressing data manipulation, user identity management, API framework, and performance considerations.
  • Support prospect calls and assist the Sales Engineering team with delivering product demonstrations when needed.
  • Stay up-to-date on competitive intel to help position the Staffbase product in the most compelling way for prospective customers.

What you need to be successful

  • Proven experience as a Demo Engineer, Sales Engineer, or similar technical pre-sales role, ideally in a B2B SaaS environment.
  • 3-5 years of experience creating and delivering customized technical demos in a pre-sales or similar setting.
  • At least 2 years of hands-on experience with coding, including proficiency in HTML, CSS, and JavaScript, for creating custom demo experiences.
  • Strong technical knowledge of API frameworks, data management, and integration strategies.
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts in an engaging and accessible way.
  • Collaborative team player, capable of working cross-functionally with Product, Sales, Marketing, and Design teams.
  • A solutions-oriented mindset with strong problem-solving skills and attention to detail.
  • Self-motivated, adaptable, and able to thrive in a fast-paced, growth-focused environment.

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan. 
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608. 
  • Growth Budget - all employees get a yearly budget for external training of $1100. 
  • Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August. 
  • Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave. 
  • Snacks - The offices are equipped with fruits, drinks and snacks. 
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $120,000 - $170,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).


Top Skills

CSS
HTML
JavaScript
The Company
HQ: New York, NY
315 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.

Why Work With Us

We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!

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