The Language Group is a language services company which provides document translations, on-site interpreting, phone and video interpretation services. We are an award-winning firm, founded in 1999, and located in Virginia Beach. Our people are friendly, hardworking, and self-motivated. It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.
Hours: Full Time, 12 pm-8 pm EST, Monday-Friday
Rate $18.00 per hour
Candidate must be local to Virginia Beach, VA
This position is challenging and rewarding; offering a chance to learn new skills. The On-Demand Interpreting Administrative Assistant will report to the Director of On-Demand Interpreting Services. The incumbent will support the administrative responsibilities and execution of all On-Demand operations. This includes administrative duties and maintaining quality control of all the On-Demand telephone and video interpreters.
Duties and responsibilities
- Responsible for maintaining and taking action on the On-Demand emails and/or distributing accordingly.
- Ensuring all interpreters credentials are renewed as needed and updated in system.
- Ongoing quality Assurance checks for interpreters.
- Manage logistics of all prescheduled appointments.
- Monitoring of project pipeline.
Qualifications
- Bachelor’s degree in business administration or related field
Specialized Skills
- Strong verbal and written communication abilities.
- Works well with a diverse range of people.
- Candidate should be a good communicator; able to be easily understood by persons from all linguistic backgrounds.
- Capable of understanding persons with limited English proficiency.
- Excellent computer skills, proficiency in Windows (Outlook, Word and Excel).
- Ability to work in a fast-paced environment with urgent deadlines.
- Professional and positive phone manner with clients.
- Attention to detail while managing multiple tasks.
- Friendly and cooperative attitude is of utmost importance.
Please include a cover letter with your resume.
No phone calls please.
What We Do
TLG is a full-service language provider offering robust Translation and Localization services. We assist with onsite, over the phone and virtual interpreting as well as document translation and localization of websites. We care about our clients and continue to improve our best-in-class technology and the retention of qualified interpreters. Offering over 200 languages with fast connection times, we make it easy for you to communicate with confidence
