Deal Desk Manager

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

We are seeking a skilled Deal Desk Manager to play a strategic role in supporting our Sales team at Entrata. In this vital position, you will be responsible for facilitating deals that align with the mutual interests of Entrata and our valued clients. Your key responsibilities will include managing deal approvals, offering expert guidance on deal structures and pricing models, and ensuring adherence to company policies and standards to safeguard revenue integrity. The successful candidate will possess a deep understanding of internal systems and processes, allowing for the seamless execution of deals that drive business growth and customer satisfaction. If you are a detail-oriented professional with a passion for driving strategic outcomes, we invite you to join our dynamic team at Entrata.

*****We are currently recruiting for this position in TX and UT. *****

***** This position would be hybrid in UT and remote in TX*****

Responsibilities

• Collaborate with sales and finance teams to structure and validate deal proposals.
• Provide guidance on utilizing and optimizing quoting tools, particularly CPQ (Configure, Price, Quote) software.
• Manage approval requests with precision and efficiency, adhering to company policies and procedures.
• Partner with Sales Operations to develop and deliver training materials to educate sales teams on deal desk processes and best practices.
• Support the renewal process for existing clients, ensuring seamless transitions and maximizing retention rates.
• Foster strong cross-functional relationships with Sales, Sales Operations, Finance, and Legal teams to deliver optimal outcomes.
• Analyze deal metrics and trends to identify opportunities for process improvements and revenue optimization.
• Develop and maintain documentation related to deal desk procedures, guidelines, and best practices.
• Act as a subject matter expert on deal desk processes and tools, providing training and support to internal stakeholders as needed.
• Support ad-hoc projects and initiatives as needed to enhance deal desk operations.
• Stay informed about industry trends, competitive landscape, and regulatory changes that may impact deal structures and approvals..
• Understand product pricing and billing models and the related revenue generated from each.
• Act as a Sales-facing subject matter expert on deal structuring, processes, and policies.
• Drive operational consistency by being a CPQ power user.
• Clarify, educate, and gather feedback from the sales team regarding policies.

Minimum Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• 2+ years of experience in deal desk management, sales operations, or a similar role.
• Proficiency in Salesforce CRM.
• Familiarity with CPQ (Configure, Price, Quote) tools and processes.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and interpersonal skills with a focus on collaboration and problem-solving.

Preferred Qualifications

• Experience in the software industry, preferably with knowledge of property management software.
• Detail-oriented approach with a focus on accuracy and quality assurance.
• Knowledge of industry best practices and emerging trends in deal desk management and sales operations.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Self Starter, sound decision-making skills, and a strong focus on attention to detail.

Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?