Deal Desk Analyst

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Deal Desk Analyst

Job Description

Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management. Measures, reviews and analyzes for efficiency and effectiveness of defined processes. Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to company policies and compliance with applicable legal requirements.

Responsibilities:

• Drives multiple complex operational processes, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
• Acts as a project manager for moderately complex, small to medium projects.
• Produces moderately to highly complex deliverables, analyses and reports using business applications, making recommendations and/or decisions on common issues.
• Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies.
• Understands complex business issues and makes appropriate recommendations by applying intermediate subject matter expertise.
• Provides guidance and leadership to entry level employees.

Education and Experience Required:

• First level university degree or equivalent experience; may have advanced university degree.
• Typically 4-6 years of experience in a business related function, preferably finance, accounting, or compensation.

Knowledge and Skills:

• Advanced communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
• Strong knowledge and skills with business applications (e.g., Excel and Compass).
• Ability to work as both a member and leader of a team
• Solid understanding of internal business processes and policies.
• Developed business acumen and understanding of accounting concepts.

Job

Sales / Customer Operations

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. 

SUSE Values 

• We are passionate about customers 

• We are respectful and inclusive  

• We are empowered and accountable   

• We are trustworthy and act with integrity  

• We are collaborative  

• We are SUSE!