DCM Underwriting Assistant

Helping you do more

DUAL is a different kind of MGA and has been since day one in 1998. We’ve built our business on the idea that when industry expertise, intelligent underwriting and an entrepreneurial mindset come together, insurance can help our partners thrive. Today that philosophy is as relevant as ever. Our intermediary and carrier partners around the world rely on our underwriting teams to take initiative, lean into the challenges of an increasingly complex world, and respond to our clients’ emerging needs.

A career that grows with you

DUAL is a place where you can bring your whole self to work – a people-first company that helps you be the best you can be.

DCM is a Product Recall (PRI) and Contaminated Products insurance (CPI) underwriting team within Dual UK. DCM works with leading London specialist brokers and Lloyd’s capacity providers to offer world-class insurance solutions to companies based in the US, UK and around the world. This team of two requires the support of a well-qualified UA to help administer the growing book of business.

Role overview

The UA will work alongside the DCM underwriting team. In addition to providing administrative support, the UA will have the opportunity to grow in the role and learn our underwriting tools and methods.

The successful candidate will have a general awareness of the insurance industry and basic understanding of London market processes and procedures (i.e. Lloyd’s standards and systems). Previous work with or knowledge of PRI and CPI is an advantage but not a requirement.

Role responsibilities

• Process submissions, quotes and contracts for new and renewal business.

• Liaise with our Operations and Credit Control teams on open queries.

• Manage broker policy administration requests.

• Maintain an orderly account file system.

• Assist with client and broker interaction preparation.

• Assist with new and renewal account specific tasks which may include industry or company specific research.

• Assist with internal reporting and external audit preparation.

Key requirements

• Strong communication and analytical skills.

• Desire to help build a new business.

• Ability to manage day-to-day responsibilities independently.

• Ability and desire to learn product specific coverages, forms, pricing, and market dynamics.

DUAL is where ambitious people thrive

There’s an independent spirit and an entrepreneurial feel that run throughout the business. You’ll have greater freedom to use your talents to help clients and colleagues do more. We believe that’s fundamental to realising our vision to be the world’s best underwriting business.

Working here is rewarding

As well as job satisfaction and a stimulating culture, working at DUAL comes with all the benefits you’d expect from a global business – and some you wouldn’t.

— Family-first policies that support you through all of life’s milestones

— Health and wellbeing benefits including private medical insurance and more

— Critical illness and life insurance cover to give you extra financial security

— A choice of rewards for every five years of service, including shares

— Volunteer leave so you can make a difference outside of work too

Reasonable adjustments

At DUAL, we're committed to providing reasonable accommodations to make sure our positions align with our people’s needs. For example, we can always make adjustments to your office set-up – your software, hardware, desk and so on. We may also be able to offer flexible hours or hybrid working depending on your role and location. If you're excited about this position but have doubts as to how ‘workable’ it is for you, please send us your application. If your profile fits the criteria, we’ll be happy to chat about any reasonable accommodations you may need.

The power to change our world

As a business, DUAL is about taking action. It’s fundamental to our entrepreneurial spirit, and it doesn’t just apply during office hours. It relates to the communities we move in and the world we live in. That’s why we constantly strive to be a force for good.

Permanent