Database Technical Program Manager

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

About the position

This role is responsible for the overall technical and functional program management of all major initiatives undertaken by Database Platform Engineering. In addition to managing the interdependencies between various projects and external teams needed to deliver our business goals, this role will also require direct Technical/Functional Program management of some of the larger initiatives which may span multiple teams, stakeholders, and end users. This role will also require performing business analysis, engaging with multiple business functions, and helping drive functional requirements for existing initiatives as well as proposing new initiatives that will provide significant business value. The ideal candidate will play a key role in guiding Database Platform Engineering strategy and ensuring the delivery of high-quality solutions.

Overall Program and Governance management

• Daily and monthly governance of projects, status updates, reflecting correct status, highlighting, and managing project risks, etc.

• Ensuring project timelines on track

• Providing support to data leads so development team is focused on engineering tasks

• Coordinating with IT program leads, and business program leads

• Resource Allocations

• Managing resource utilization and capacity management

• Work with leads to manage resource allocations across various projects

• Chargeback allocations to business units

• Help leads with resource hiring, onboarding, and keeping resource allocations updated

Technical Program Management

• Keep various program status updated

• Coordinate and partner with internal leads and external leads to manage projects

• Participate and work with peers to provide project status, planning, prioritization, etc.

• Coordinate requirements, delivery schedules, milestone management, etc.

• Help leads to offload project management tasks including progress, creating required dashboards, organize and efficiently manage projects

• Help Operations and BAU team with planning and scheduling of jobs

Business Program Management

• Be the initial point of engagement for new projects and manage project lifecycle from initiation to project closure

• Manage project pipeline, coordinate with leads to identify current capacity and new resource capacity to take on new work

• Coordinate detailed requirements gathering

• Help coordinate data requirements gathering and onboarding of data across various initiatives

Required qualifications

• 4+ years of experience in Technical Program Management.

• Experience in Data Domain and related technologies

• Hands-on SQL skills and ability to Query data

• Familiarity with Relational Databases (like Redshift, SQL Server, Oracle)

• Familiarity with Cloud data technologies (AWS, Big Data, Cloudera Hadoop Platform) and related architecture

• Familiarity and understanding of ETL technologies, Data Quality Management, data transformation, CRM/Sales data, Salesforce, and Data Governance

• ​Ability to analyze large data sets

Preferred qualifications

• Healthcare industry experience

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Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  
Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 
Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  
Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.