KONE Business Services (KBS) vision is to be a productivity powerhouse and deployment engine, making KONE’s global scale happen. By operating and improving business processes, KBS makes a difference to KONE globally. As a member of our KBS Europe Leadership team, reporting to the Head KBS Europe, the Operations Manager (Sell to Cash) is a key player in delivering best in class efficiency, user experience and compliance. Our KBS Europe team is proud of contributing to business outcomes.
We are currently seeking Data Steward Lead (Sell to Cash) . Through leading your teams, you ensure business value for KONE through the effective delivery and transformation of business operations across the Sell to Cash process. You will turn ideas into action and have perseverance in making plans happen. Engaging and influencing with international senior stakeholders, and the KBS leadership team in a matrix organisation, driving and shaping LEAN processes.
Main responsibilities:
- Act as a change catalist in managing data in KBS and KONE (Equipment Data, Functional Location Data, Customer Data)
- Manage the effective delivery on business improvements, priorities and objectives
- Manages, coaches and develops the team (aprox. 5-10 senior team members)
- Ensure both business and division stakeholders are appropriately and timely managed
- Managing the continuous improvement in quality and efficiency in data processes
- Ensuring the highest level of business outcomes for the respective customers, area and KONE
- Managing in line with agreed governance structures
What would you need to be successful in this role?
- Strong leadership / management experience
- Experience in international matrix organization, SSC would be a plus
- Ability to build strong and effective relationship with Senior Leaders
- Experience in process change or development, driving GBS maturity.
- Experience in Data Management Governance
- Working experience within Sell to Cash operations (master data / order / contract / billing / finance) would be an advantage
- Customer and Business oriented approach
- Strong ambition to make an impact and grow with the organization
- Strategic thinking
- University degree (preferably in Business Administration)
- Very good spoken and written command of English language
We offer
- Basic wage component from 3200€/ month gross based on relevant experience and language skills
- Annual performance bonus
- International and professional environment
- Attractive package of benefits and bonus scheme
- Informal working culture
- KONE trainings in various areas
- Coaching and mentoring opportunities
- Flexible/Hybrid working
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
