Data Scientist

The Opportunity

Partner with senior data scientists and business collaborators to improve actuarial risk models, streamline financial operations, optimize HR processes, and drive digital marketing campaigns! Applying brand new analytics and GenAI technologies, you will discover opportunities, build high-impact models, and seamlessly integrate solutions into existing workflows across various corporate functions.

You will be at the forefront of our digital transformation journey, championing data-driven decision-making and fostering a culture of continuous improvement. Develop technical skills and gain business insight through collaboration on strategic objectives with cross-functional teams.

Responsibilities

Holistic Advanced Analytics

• Work together with actuaries, finance, HR, digital marketing, and IT teams to build and deploy solutions, such as predictive models, machine learning algorithms, and GenAI applications.
• Translate complex business challenges into analytical frameworks and deliver actionable insights that drive innovation and efficiency.

GenAI & Automation

• Research and apply Generative AI techniques to automate manual processes, improve data interpretation, and introduce brand new solutions for multiple business domains.
• Experiment with emerging tools and technologies to maintain a forward-looking approach in analytics and AI.

Data Exploration & Model Development

• Analyze large-scale structured and unstructured datasets from across corporate functions, uncovering patterns and relationships that inform model building.
• Develop, test, and refine predictive and prescriptive models that support risk assessment, financial forecasting, marketing optimization, and operational improvements.

Cross-Functional Integration

• Work closely with a diverse set of stakeholders—from actuaries and finance professionals to HR leaders and digital marketing managers—to ensure insights are effectively integrated into their respective processes.
• Provide mentorship on standard methodologies for data and collaborate with IT teams to deploy solutions in scalable production environments.

Performance Tracking & Continuous Improvement

• Monitor and evaluate the performance of models post-deployment, making adjustments to enhance accuracy, reliability, and business value.
• Incorporate user feedback and evolving business needs to refine analytics strategies and maintain alignment with organizational goals.

Data Governance & Security

• Adhere to data governance, security, and privacy standards while handling sensitive corporate and employee data.
• Ensure compliance with relevant regulations and internal policies across multiple functional areas.

Communication & Partner Engagement

• Communicate complex data science concepts and findings in simple, non-technical terms to help decision-makers act on analytics-based recommendations.
• Encourage a data-savvy culture by mentoring and enabling non-technical teams to bring to bear analytics tools and insights effectively.

Collaboration & Mentorship

• Contribute to peer reviews of models and code, ensuring quality control and knowledge sharing within the data science community.
• Share standard methodologies, stay current on industry trends, and cooperate with senior team members to continually enhance the team’s capabilities.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Educational Background

• Master’s or PhD degree in Data Science, Computer Science, Mathematics, Statistics, or a related field (or equivalent work experience).

Technical Proficiency

• Solid experience in at least one programming language commonly used in data science (e.g., Python or R).
• Familiarity with data manipulation, visualization, and machine learning libraries and frameworks.
• Experience with cloud platforms (Azure, AWS, GCP) or big data frameworks (Spark, Hadoop) is a plus.

Analytical & Problem-Solving Skills

• Strong ability to analyze complex datasets, identify patterns, and translate findings into robust, scalable solutions.
• Comfort in applying statistical and machine learning techniques to real-world challenges in actuarial, finance, HR, marketing, or related domains.

Collaboration & Communication

• Proven track record of working effectively in cross-functional teams; strong verbal and written communication skills.
• Ability to present technical concepts to varied audiences, influencing partners to adopt data-driven practices.

Adaptability & Growth Mindset

• Willingness to learn new technologies and continuously improve your skills.
• Eagerness to work on multiple projects simultaneously in a fast-paced, evolving environment.

Business Insight

• Basic understanding of corporate functions (Finance, Actuarial, HR, Marketing, IT) and how data analytics can address their unique needs.
• Enthusiasm for exploring how AI and GenAI can streamline and optimize business processes.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion:  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid
 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, Ontario

Hybrid

Salary range is expected to be between

$75,880.00 CAD - $140,920.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.