Data Recovery Technician

Posted 19 Hours Ago
Be an Early Applicant
Novato, CA
Entry level
Software
The Role
The Data Recovery Technician is responsible for diagnosing customer hard drives, managing data during the recovery process, and ensuring a smooth workflow. This role includes backing up data, transferring jobs between teams, and performing other related tasks to enhance customer experience.
Summary Generated by Built In

The data recovery technician's responsibilities are key to the overall customer experience as the group it works in performs many different functions to speed each job through the recovery process. Job duties include initial diagnosis of customer hard drives, moving jobs to other groups, backing up data, and managing data on servers as well as other jobs related to the data recovery process. 

Education
Associate/Bachelor Degree or equivalent work experience

Required Skills and Experience

  • A dedicated individual that can reliably come to work daily
  • Strong attention to detail
  • Competency with computers
  • Willingness to learn, and a desire to acquire new skills
  • Work independently as well as part of a team
  • Typing skills of at least 25+ words per minute

If you have some of the qualifications but not all, please tell us why you think you should be considered.
 

Benefits

  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business

From Employees on Glassdoor

  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers. 
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. 
  • It’s been great to work as an individual to make a difference to customers and work next to others with that same goal. 
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.


The Company
HQ: Novato, CA
85 Employees
On-site Workplace
Year Founded: 1986

What We Do

DriveSavers Data Recovery provides certified secure data recovery and digital forensic services to corporations, government organizations, businesses, and consumers. DriveSavers engineers are experts at recovering data from firmware and physical failures, software corruption, solid-state drive (SSD) technology, smartphones, and mobile devices, and encrypted devices. Our engineers are trained and certified in all leading encryption and forensics technologies and operate a Certified ISO Class 5 Cleanroom.

DriveSavers Data Recovery successfully recovers over seven million files (5400GB) of lost data every day and is authorized by all the major data storage device manufacturers. Data may be rescued from any operating system and all types of storage devices – from legacy to state-of-the-art.

All of the company’s services meet security protocols for financial, legal, corporate, and healthcare industries and posts proof of its SOC 2 Type II audit report and HIPAA data security and privacy compliance. DriveSavers Data Recovery adheres to US Government security protocols, the Gramm-Leach-Bliley Act Data Security Rule (GLBA), the Data-At-Rest mandate (DAR), and the Sarbanes-Oxley Act (SOX).

Data storage device manufacturers, backup storage system manufacturers, and cloud service providers routinely rely on DriveSavers to recover and restore lost data. Other satisfied customers include: Bank of America, Google, Lucasfilm, NASA, Harvard University, St. Jude Children’s Research Hospital, U.S. Army, and Sandia National Laboratories.

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