DriveSavers Data Recovery
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The Micro-Solder/Flash Data Recovery Technician is responsible for recovering data from various devices such as iPhones, Androids, iPads, and SSDs. The technician will use micro-soldering and computer repair skills to diagnose and repair microelectronics while providing excellent customer service and support.
The Data Recovery Engineer is responsible for providing IT support focused on Windows platforms. The role requires troubleshooting skills to recover data and assist customers over the phone. Candidates should have a passion for technology and excellent customer service skills.
The Data Recovery Engineer will provide IT support and troubleshooting for Macintosh and iOS platforms. Responsibilities include managing data recovery tasks, engaging with customers for service, and staying informed on technology innovations. Strong communication and customer service skills are essential, along with a passion for technology.
The Physical Data Recovery Technician will recover data from various flash devices including smartphones and tablets. Responsibilities include repairing consumer electronics, learning data recovery techniques, and working collaboratively in a fast-paced environment. Strong attention to detail and a willingness to learn are essential.
Inbound Sales Representatives at DriveSavers assist customers experiencing data loss by guiding them through data recovery processes and emphasizing the value of the services provided. They handle inbound calls, perform follow-ups, and collaborate with data recovery engineers, ensuring exceptional customer service and satisfaction.
The Customer Care Representative at DriveSavers assists customers who have experienced data loss, guiding them through the data recovery process while providing excellent customer service. Responsibilities include handling inbound and outbound calls, collaborating with data recovery engineers, and explaining technical details to customers.
The Data Recovery Technician is responsible for the initial diagnosis of customer hard drives, moving jobs to other groups, backing up data, and managing data on servers to ensure efficient data recovery processes.