Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
As a Data Engineer, you will be joining our San Francisco office with our strong C-level presence on the West Coast, including our CTO and CPO. We are building the future of communication and we would love for you to be a part of it.
About the role:
We are looking for a passionate and experienced data engineer to join our team and contribute to Aircall’s rapid growth. As a Senior Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure.
This role offers the unique opportunity to be at the forefront of our engineering efforts to develop and optimize the technologies that will scale our business via enhancing the customer journey. Collaborating with teams across the company, you will leverage your technical skills to solve complex challenges, improve operational efficiency and lead our business towards its strategic goals.
Your Responsibilities @ Aircall:
- Design, build and maintain core data infrastructure pieces that allow Aircall to support our many data use cases.
- Enhance the data stack, lineage monitoring and alerting to prevent incidents and improve data quality.
- Implement best practices for data management, storage and security to ensure data integrity and compliance with regulations.
- Own the core company data pipeline, responsible for converting business needs to efficient & reliable data pipelines.
- Participate in code reviews to ensure code quality and share knowledge.
- Lead efforts to evaluate and integrate new technologies and tools to enhance our data infrastructure.
- Define and manage evolving data models and data schemas. Manage SLA for data sets that power our company metrics.
- Mentor junior members of the team, providing guidance and support in their professional development.
- Collaborate with data scientists, analysts and other stakeholders to drive efficiencies for their work, supporting complex data processing, storage and orchestration
Qualifications:
- Bachelor's degree or higher in Computer Science, Engineering, or a related field.
- 5+ years of experience in data engineering, with a strong focus on designing and building data pipelines and infrastructure.
- Proficient in SQL and Python, with the ability to translate complexity into efficient code.
- Experience with data workflow development and management tools (dbt, Airflow).
- Solid understanding of distributed computing principles and experience with cloud-based data platforms such as AWS, GCP, or Azure.
- Strong analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues.
- Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
- Experience with data tooling, data governance, business intelligence and data privacy is a plus.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, commuter, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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