Data Analyst, Lever Insights

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Data and analytics are at the heart of Lyft’s products and decision-making. The Central Market Management team works in a dynamic environment, where we embrace moving quickly to build the world’s best transportation. 

Within Central Market Management, an Analytics Lead on the Decision & Insights team will take on a variety of problems ranging from long term business strategic decisions to weekly agile marketplace operations. We’re looking for a passionate Analytics Lead to take on some of the most interesting and impactful problems in ridesharing. You will work closely on Rider Engagement initiatives to help run the marketplace more efficiently. This is fundamental to the Lyft marketplace as these Rider Engagement initiatives help us communicate with riders, improve their experience and balance driver supply with rider demand. The ideal candidate has deep analytical skills, exceptional problem solving skills, and is comfortable working with a highly cross functional team. 

Responsibilities:

• Manage and improve Rider Engagement investment processes to run the marketplace more efficiently 
• Partner with Data Science, Product, Engineering, P&L Management and other cross-functional stakeholders to achieve business goals 
• Leverage analytics to understand critical business problems and recommend action plans
• Develop frameworks, roadmaps, and metrics for the team and broader organization
• Collaborate with other leaders and executives to build data-informed business strategies and roadmaps

Experience:

• Bachelor’s degree in Engineering, Math, Economics, Analytics, Finance, Business or other related quantitative field
• 3-5 years experience in consulting, analytics, technology, strategic finance, or start-up operations
• Strong ability in building decision making frameworks and data analysis, able to dissect business issues, analyze large amounts of data, and draw actionable conclusions
• Very strong attention to detail, experience developing processes to implement strategy
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Ability to effectively and independently build and maintain cross-functional relationships with stakeholders, manage multiple competing priorities, and drive projects to completion
• Experience with a two-sided marketplace is especially desirable
• Highly proficient in SQL and Excel/Google Sheets; Proficiency in Python is a plus
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. 

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the NYC area is $114,000 - $142,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.