Cylinder Coordinator

Posted 2 Days Ago
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Szczecin, Zachodniopomorskie
Entry level
Logistics • Transportation
The Role
The Cylinder Coordinator will be responsible for managing cylinder transactions, addressing customer complaints, and optimizing cylinder usage onboard vessels. This role involves a close relationship with Sales and Customer Service to ensure compliance with cylinder business models and report on customer issues.
Summary Generated by Built In

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world.

To support our team we are now looking for a new colleague to join us as Cylinder Coordinator.

Main responsibilities

  • Ensure correct registration of cylinder transactions in the system, monitor and solve cylinder deviations.
  • Close relationship to customer pertaining all cylinder commercial issues and challenges in cooperation with Sales and Customer Service.
  • Monitor, report, and follow-up on customers’ complaints/non-compliance to the cylinder business models agreed and to secure correct administration of the cylinder assets in customers’ possession.
  • Carrying out analyses of cylinders onboard customers’ vessels and address irregularities
  • Optimize cylinders turnaround onboard customers’ vessels in cooperation with Sales and Customer Service.

Your profile

  • Fluent in English – both in writing and speaking- we communicate in English on a daily basis
  • Ability to work under pressure and on own initiative
  • Excellent skills in interaction, communication, organization and execution
  • Ability to adapt and respond to changes
  • Good analytical skills, attention to details and follow through
  • Bachelor or similar degree in business related studies or relevant work experience

By joining us you will recieve:

  • Standard benefits, including private medical care, Multisport card, group life insurance, fresh fruits & vegetables, and additionally:
  • Flexible working hours, start between 7 to 9
  • Ability to work using the English language  
  • Modern office located in the city center 
  • The option of a hybrid work model (3 days in the office / 2 days from home) 
  • Comprehensive onboarding, exciting challenges, and opportunities for customer service development among 7 dedicated colleagues who enjoy sharing knowledge 
  • Access to the MultiLife platform (including free cinema tickets and e-books from Legimi)
  • Social events and well-being initiatives (your comfort is important to us)
  • Online English course with native speakers

Sounds interesting? If you can see yourself in this role, please let us know by applying to the Cylinder Coordinator position.

Join us on board!
 

#LI-POST

#WSS

The Company
Lysaker
5,400 Employees
On-site Workplace
Year Founded: 1861

What We Do

Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin.

Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further.

We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade

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