1. Provide quality repair services to both local and overseas clients via telephone and email
20%
2. Managing the ongoing customer relationship and escalating customer problems
20%
3. Liaising with other departments such as Operations, Quality, Engineering, Finance, Logistics, Product Management to ensure timely resolution of customer requests and problems
20%
4. Collaborate with quality & factory team to conduct failure mode analysis
20%
5. Process and follow up customer service orders, database entry and logistics problem solving.
20%
What We Do
Semtech Corporation is a high-performance semiconductor, IoT systems and Cloud connectivity service provider dedicated to delivering high quality technology solutions that enable a smarter, more connected and sustainable planet.
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