Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shifts available for this role:
Full-time: Saturday - Wednesday morning shift 12AM - 8AM ($20/hour)
Full-time: Monday - Friday evening shift 4PM - 12AM ($15/hour)
Full-time: Monday - Friday day shift 9AM - 5PM ($15/hour)
Part-time: Saturday & Sunday 12AM - 12PM ($20/hour) - 24 hours total weekly
What you will do:
- Fulfill client orders and aid in support tickets
- Work directly with platform users in answering their questions and helping to resolve any issues
- Communicate with clients via email, chat, and phone
- Ensure client satisfaction in every interaction
What you will bring:
- Positive attitude and work ethic
- Friendly and personable disposition
- Tech-savvy and quick learner
- Problem-solving skills
- Excellent communication skills - written and verbal
- Familiarity with the following platforms is a plus:
- Salesforce
- Microsoft Excel
- Google Suite
- Zendesk
Why join Awardco?
- Get in early with Utah's #1 fastest-growing company
- Great Place to Work certified
- A revolutionary, client-approved product
- Leadership that listens
- Diligent and dedicated coworkers that make work not feel like work
- Career growth and opportunity according to what you want to do
- Cool swag, endless snacks, and flexible time-off
Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.
Top Skills
What We Do
Everything you love about Amazon is now available for rewards and recognition. Awardco has partnered with Amazon Business to bring millions of reward choices, lower vendor fees and dollar-for-dollar recognition spend to your organization. More choice, more capability, and less spend—all in one simple platform.
