Client Implementation Representative

About Apptegy

Apptegy partners with school districts to simplify communication, elevate their brand, and empower every role in their organization. We put our clients front and center in everything we do because it's our clients who are most passionate about education. We build our products and features to make everyone in a school community better communicators. Ask any of our clients about us, and they will tell you that Apptegy’s people are thoughtful and high-performing. Our fast response time and quality support mean school leaders, teachers, and staff always have a partner ready to help provide a solution. Joining Apptegy is your opportunity to be on a high-performing team and contribute to our growth and your own.

We value thoughtfulness and high performance in everyone. That’s how we’ve grown quickly and won (and kept) thousands of school districts across the U.S. The client experience team is fast-growing and you’ll have the tools, the mentors, and the resources you need to be successful. We ask you to be someone who is internally motivated to do your best work and that you care about others. Apptegy’s Client Implementation Representative position is your opportunity to join a high-performing team and contribute to our growth and your own.

Why You’ll Love This Job

As a Client Implementation Rep, you'll be the primary liaison between clients and our company, ensuring they have a seamless setup process and ongoing support for our core product, Thrillshare. You'll collaborate with various teams, become a Thrillshare expert, and provide personalized training and assistance to school leaders to set them up for success and foster enduring relationships with Apptegy.

What You'll Do

• Serve as an ambassador and advocate for clients by providing them with the tools and training needed to be successful.
• Collaborate with teams across the company and manage each client's setup process to ensure they have the best launch experience possible.
• Become an expert in our core product, Thrillshare, and train and support school leaders.
• Assist clients through numerous, individual conversations and support-oriented tasks.
• Lead product training for SIS (School Information System) integration while setting the foundation for a lasting, healthy relationship with Apptegy.

Who You Are

• 4-year college degree or comparable, continuous work experience with an impressive track record of success.
• Experience in a fast-paced working environment and know how to pick up tech tools quickly.
• A willingness to work hard and do whatever it takes.
• Strong attention to detail and exceptional organizational skills.
• Capable of managing your day and be effective & efficient.
• Excellent communication and presentation skills.

Why You'll Love Working With Us

We take our responsibility as a company seriously and aim to make this the best job that you’ve had (and one that sets you up for future success). We want your day at work and your time at home to be a joyful experience that’s why we provide:

--Comprehensive medical, dental, vision, and life insurance coverage

--Retirement 401(k) with employer match

--Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)

--Mental Health Reimbursement

--In-office Gym 

--Catered lunch Monday-Wednesday 

--Unlimited paid time off including seasonal (December) company-wide time off

--Paid parental and medical leave

We value thoughtfulness and high performance in all candidates as we progress through the interview stages. If the challenge of building a rapidly growing company excites you as much as it does us, we hope you’ll consider joining us.

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Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.