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Job Description:
Location: Remote – United States
Duration: 12 weeks - cohorts starting May 27 or June 9 (37.5 hours per week)
There are still two exciting internship opportunities available within the Customer Success & Services organization!
About Us
Vertex Inc. is a remote-first global organization that stands out for its commitment to innovation, collaborative culture, and focus on employee growth—our cutting-edge tax technology solutions power global commerce and creativity thrive. Join us to make a meaningful impact and advance your career in a supportive, dynamic workplace!
1. Global Professional Services Intern
About the Internship:
This internship offers the opportunity to work directly with the Professional Services Project Management Office (PMO) and Client Engagement Specialists, assisting with research, data analysis, and reporting to support Vertex Consulting Practices. The selected intern will help develop management reports, standardize documentation, and coordinate data and feedback from consulting teams. This role is ideal for students who are organized, detail-oriented, and eager to gain hands-on experience in data-driven decision-making within a consulting environment.
Key Responsibilities:
- Assist with testing new reports generated from Workday, Salesforce, and Power BI
- Support data cleanup efforts in Salesforce by coordinating with Practice Leaders and Client Engagement Specialists
- Review dashboard data and conduct research on industry benchmarks for consulting organizations
- Help document and standardize processes related to reporting and data management
What We’re Looking For
- Enrolled as a Junior or Senior undergraduate student, pursuing a degree in Business, Communications, Sales, Marketing, or a related field
- Strong verbal and written communication skills
- A positive and professional individual with a strong desire to learn and grow in business development and sales
- A highly organized self-starter with exceptional attention to detail
- Eager to learn and adapt to new software systems (training provided)
- Strong multi-tasking and organizational skills, with the ability to thrive in a fast-paced environment
- Experience with Workday, Salesforce, or LinkedIn Sales Navigator is a plus, but not required
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
This internship is a great opportunity for students looking to develop business development, data analysis, and project coordination skills in a dynamic, professional services environment. If you're a motivated self-starter with a desire to learn, we encourage you to apply!
2. Training & Education Program Management Intern
About the internship:
We are seeking a motivated Training & Education Program Management Intern to support our Release Readiness Program and corporate training initiatives. This internship is ideal for students interested in instructional design, video editing, and corporate education. You will work closely with our program managers to develop training content, edit videos, and assist with assessments and learning materials.
Key Responsibilities:
- Assist in content creation for the Vertex Certification Program
- Edit and produce training videos using Camtasia
- Support instructional design and eLearning initiatives
- Help build out assessments and other training materials
What We’re Looking For:
- Enrolled as a Freshman, Sophomore, or Junior pursuing an undergraduate degree in Education, Business, Marketing, Sales, or a related field
- Strong interest in corporate training, instructional design, or sales enablement
- Experience with video editing tools (Camtasia, Articulate Rise) is preferred but not required. Open to other video editing experience
- Strong communication skills and a curious, proactive mindset
- Ability to work independently and collaboratively in a fast-paced environment
If you’re eager to gain hands-on experience in training, eLearning, and content development, we’d love to hear from you!
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
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Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
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Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
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Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
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Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
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Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.
Application Process
We welcome applications from all students excited about starting a career in Sales, Revenue Operations & Customer Success & Services. Our hiring process is designed to be fair and inclusive, ensuring equal opportunity for all applicants. After reviewing applications, selected candidates will be invited to a virtual interview with a recruiter, who will help align the candidate to the best-fit team. If you require any accommodations during the application or interview process, please let us know. We would be happy to assist. We look forward to learning more about you!
Vertex, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Top Skills
What We Do
The Trusted Leader in Tax Technology.
We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.
Our collaborative, friendly culture is the foundation of everything we do and who we are. We're proud to be an employer guided by a common purpose by building trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains, and inspires talented professionals to achieve their full potential. We employ over 1,500 full-time professionals across three continents: US, Europe, and Brazil.
Our software, content, and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.
We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Why Work With Us
Vertex Inc. is a remote-first global organization that stands out for its commitment to innovation, collaborative culture, and focus on employee growth—our cutting-edge tax technology solutions power global commerce and creativity thrive. Join us to make a meaningful impact and advance your career in a supportive, dynamic workplace.
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