Description
We are looking for an excellent CSM to join our growing team!
You’ll be surrounded by curious and passionate team members who are hungry to make a real impact. We’re always looking for like-minded professionals to join our amazing team!
Who are we?
Voyantis is a leading LTV prediction platform that powers decisions of performance marketing teams. Our platform provides accurate future lifetime value for each user shortly after acquisition, allowing marketing teams to optimize revenues and make data-driven decisions.
Responsibilities
As CSM you’ll take ownership of your clients from the first week on, and be responsible for their training and account management. You will develop relationships with some of the mobile industry’s top advertisers in the world, and be responsible for understanding their needs, identifying their growth opportunities and helping them scale by performing consultative sales.
Requirements
- At least 3+ years of experience in client management in the online marketing world.
- Knowledge of Meta / GGL or ads echo-system and campaign management – Must!
- Working with the international market – a Must!
- Previous work with data and analytical skills- Must!
- Previous experience working at SaaS companies
- Revenue driven and focused on client revenue growth
- Very strong customer management and relationship management skills
- High ability to understand the product and a technological orientation.
- Problem Solver, independent and passionate, able to prioritize and multi-task
- Thrive in a fast growing and rapidly changing environment
Top Skills
What We Do
Voyantis empowers growth teams at companies like Miro, Rappi, Nerdwallet, P&G and Deel to effortlessly attract and retain their top customers with our prescriptive AI. As a Value-Bidding partner, our AI helps clients attract high-value customers on Google, Meta, and TikTok, then delivers timely actions to effectively activate, engage, nurture, and retain them. Customers report a 20%-50% increase in ROAS, at least 35% more high-value subscriptions, more than 25% increase in ARPU, and at least a 25% reduction in CAC
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