Search the 27 jobs at SevenRooms

The Enterprise Customer Success Manager will ensure long-term client success through deployment, training, and adoption of the SevenRooms platform. Responsibilities include managing customer health, analyzing data for ROI, maintaining relationships with key stakeholders, and collaborating with teams to deliver exceptional products.

As a Customer Success Manager at SevenRooms, you will be responsible for managing customer relationships, ensuring their success throughout the deployment and adoption phases. You'll track metrics, analyze data for optimization, and collaborate with various teams to deliver quality products to clients. A deep understanding of the SevenRooms platform is essential to provide technical support and solutions.

Manage a portfolio of clients to ensure their success within SevenRooms, focusing on customer health, retention, upsell opportunities, and data integrity. Serve as a trusted advisor, collaborating with clients to meet their business objectives while providing technical and business solutions.

As a Customer Success Manager, you will handle customer relationships, ensure client success and product adoption, analyze data for ROI, and collaborate with various teams. Your goal is to help clients achieve their business objectives and maximize their investment in SevenRooms' services.

The Sales Director is responsible for acquiring new business in the hospitality industry, focusing on sales strategies and presentations to engage mid-sized to enterprise customers. This role involves navigating complex organizations and collaborating with cross-functional teams to promote SevenRooms' guest experience platform, while ensuring success and satisfaction for clients.

As a Senior Software Engineer at SevenRooms, you will design and improve software focusing on customer-facing features while managing projects, owning technical aspects of features, and maintaining software systems. You will work closely with other engineers, product managers, and designers in a remote environment.

As a Software Engineer at SevenRooms, you will design, develop, maintain, and improve software for customer-facing features. You will manage project priorities and support software systems, collaborating with engineers and product managers to drive growth and deliver solutions in the hospitality industry.

As a Sales Development Representative at SevenRooms, you will generate new business opportunities in the hospitality sector by researching and engaging potential clients, managing your outreach in Salesforce, and establishing relationships through email and cold calls. You will support the sales process and contribute to the company's goal of transforming the hospitality landscape.

The Sales Development Representative (SDR) at SevenRooms is responsible for identifying and reaching out to potential clients in the hospitality sector. This role involves conducting research, managing leads through Salesforce, and building relationships through calls and emails to demonstrate the value of the SevenRooms platform.

The Sales Development Representative (SDR) at SevenRooms will identify sales opportunities, engage with prospects, and manage pipelines in Salesforce.com. Responsibilities include cold calling, outreach, and relationship building with hospitality operators to promote the SevenRooms platform.

The Project Manager will lead and execute cross-functional projects that support strategic initiatives across SevenRooms. Responsibilities include project management, strategic planning, process improvement, data analysis, stakeholder communication, and risk management to ensure successful project outcomes.

As a Sales Development Representative, you will create new business sales opportunities by researching and engaging hospitality operators, managing the sales pipeline, and building relationships through outreach. You will support the sales team by qualifying leads and promoting the SevenRooms platform through discovery calls.

As a Customer Marketing Manager, you will create and manage customer-focused marketing campaigns to enhance engagement, retention, and advocacy. You will collaborate with sales, customer success, and product teams to highlight product features and successes, while analyzing campaign performance to refine strategies. Your role includes using CRM tools to track metrics and staying informed of industry trends to ensure innovative marketing efforts.

The Strategy & Operations Manager will lead strategic projects, ensuring alignment with company objectives. Responsibilities include project execution, cross-department collaboration, strategic planning, and process improvement, while providing analysis and communication to stakeholders. This role supports company growth and operational excellence in hospitality technology.

As an Account Executive, you will develop relationships with restaurants and hospitality groups to identify their needs and promote the SevenRooms platform. You'll manage the entire sales process from prospecting to using effective presentations and ensuring smooth onboarding for clients. Building trust as a key advisor is crucial to empowering operators in the hospitality industry.

As a Software Engineer at SevenRooms, you will design, develop, test, and maintain high-performance systems focused on enhancing customer-facing features. You will oversee technical ownership of projects and manage priorities and code quality, ensuring the smooth operation of software systems.

As a Senior Software Engineer at SevenRooms, you will design, develop, test, and implement customer-facing features within a team of engineers while overseeing individual project priorities and maintaining software quality. You will also engage in ongoing product support. Your role emphasizes collaboration and transparency.

The Technical Support Representative provides exceptional customer support to hospitality operators, troubleshooting issues, and teaching product functionalities. This role focuses on resolving customer queries efficiently, strategizing to enhance customers' return on investment, and maintaining extensive knowledge of the SevenRooms platform. Documentation and prioritization of customer issues are also key responsibilities.

The Onboarding Manager will develop and implement onboarding strategies for clients, managing multiple projects to ensure timely product adoption and customer satisfaction. Key responsibilities include training, configuration, and data migration, tailored to meet client needs, while collaborating with Customer Success Managers and external stakeholders for optimal utilization of the platform.

As a Product Manager, you will define business and product requirements, collaborate with cross-functional teams, conduct customer research, and manage product initiatives to enhance front-of-house operations in the hospitality industry.