Company Description
Dailymotion is more than a video app, it's a visual conversation in motion, based on a unique algorithm designed to broaden users' horizons. Dailymotion brings nuance to the debates that animate young people and puts listening, discovery, and kindness back at the heart of interactions to help build a better and safer Internet.
Dailymotion is also "Dailymotion for Enterprise", a video hosting and broadcasting solution for professionals in all sectors; and "Dailymotion Advertising", a powerful, proprietary video advertising platform, offering a high-quality, secure environment for brands.
Our team is made up of 400 people in France, New York, and Singapore, all united by the same ambition: to visibly shake up the global video platform ecosystem.
Job Description
Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.
As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle.
Your main KPIs are client’s conversion and retention.
Your scope will include, but is not limited to, the following:
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Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams
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Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
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Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
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Ability to work on push to increase revenue on his/her portfolio
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Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
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Collaborate with AdOps team to secure campaign delivery
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Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Qualifications
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At least 2 years of experience in adtech, media agency or saleshouse on a similar position
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First experience with the UK market is appreciated
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Understanding of key notions in programmatic and digital advertising ecosystem
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Excellent organizational, interpersonal, and communication (written and verbal) skills
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Fluent in English and French
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Solid computer skills including advanced knowledge of MS Suite
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Ability to handle multiple priorities
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Strong analytical skills
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Problem identifier and problem solver
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Ability to function equally well independently and as part of a team
Additional Information
At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.
- Dailymotion.com
- New-York office - BuiltIn
- Offices in France - Welcome to the Jungle
- Our articles
What We Do
Founded in 2005 and acquired by Vivendi (who also own Universal Music Group, Canal+, Gameloft, etc.), Dailymotion is a global video streaming service that connects over 350 million entertainment-seekers to their personal world of news and entertainment. Built on a clever player, intuitive algorithm, and on carefully-selected recommendations made by our experts who really love great videos, Dailymotion is the one-stop place for enjoying stories from the best creators around in one heightened video experience.
Dailymotion focus on establishing premium content partnerships within 4 key verticals (Music, News, Sports and Entertainment). We are the home for videos that matter!
https://www.dailymotion.com/us
https://about.dailymotion.com/en/our-story/
Why Work With Us
At Dailymotion, we‘re storytellers. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring discoverable stories to life through premium content from the world’s best publishers. We're building out this global presence with passion, empathy and respect. We would love to hear from you!
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