Customer Success Enablement Lead

Posted Yesterday
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Hiring Remotely in United States
Remote
Senior level
Software • Cybersecurity
The Role
The Customer Success Enablement Lead will establish and enhance enablement programs for pre-sales teams, collaborating with various stakeholders to ensure effective onboarding, training, and performance assessment. This role aims to optimize programs based on feedback and performance data, fostering growth and align with the overall GTM strategy.
Summary Generated by Built In

Description

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

The Customer Success Enablement Lead will provide our Customer Success Team with the learning materials, content, and resources to drive growth and success. Partnering with the customer success, product and technical leadership teams as well as the broader enablement team, the technical enablement lead will develop and execute impactful programs for up-leveling the technical and non-technical skills of the pre-sales teams. A successful technical enablement lead will scale and improve programs as well as support new programs from conception to adoption. Success is measured by the overall business impact of these programs.

RESPONSIBILITIES:

  • Work with pre-sales, channel, product and technical leadership to develop, execute, optimize and assess enablement programs
  • Determine pre-sales enablement priorities with pre-sales stakeholders
  • Communicate enablement strategy and KPIs to stakeholders
  • Build a trusted relationship with channel, pre-sales reps and leaders 
  • Serve as a liaison between pre-sales and product teams
  • Provide effective onboarding and training programs for pre-sales 
  • Coordinate educational content for ongoing training
  • Facilitate content creation and use with pre-sales teams
  • Gather and relay feedback to continuously iterate on overall enablement strategy
  • Use performance data to identify knowledge or skill gaps across the sales team
  • Contribute to general GTM strategy and planning



Requirements

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree
  • 5+ years experience in a high-performance sales organization in sales, pre-sales, channel, enablement, or learning and development
  • A strong understanding of Enterprise pre-sales, including developing sales content, tools and training from ground up
  • Experience with content management and learning management systems, ideally in an Enterprise first selling motion
  • Excellent communication skills
  • Ability to work with ambiguity in an unstructured, high growth and fast paced environment

COMPENSATION INFORMATION: 

In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.​

BENEFITS - Why Cyera? 

  • Ability to work remotely, with office setup reimbursement
  • Competitive salary
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance



Location Requirements

The preferred location for this role is Dallas, TX


Top Skills

Content Management Systems
Learning Management Systems
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The Company
HQ: New York, New York
422 Employees
On-site Workplace
Year Founded: 2021

What We Do

Data Security Designed for the Data-driven Enterprise

Awards and accolades:
2024 Globee Disriptors
2023 Data Security Platform of the Year - Data Breakthrough Awards
2023 Cloud Data Security Product of the year - Cloud Computing Magazine

Cyera at a glance:
Cyera is the data security company that gives businesses context and control over their most valuable asset: data.

As a pioneer in Data Security Posture Management (DSPM), Cyera instantly provides companies visibility over all of their sensitive data, context over the risk it represents & their security exposure, and automated remediation to reduce the attack surface and ensure operational resilience. We are redefining the way companies secure their data.

How Cyera is different:
Cyera takes a data-centric approach to security, assessing the exposure to your sensitive data, everywhere. Our DataGraph automatically and continuously learns from your environment, assessing your threat surface, data access, and security controls across multiple dimensions of risk.
Because Cyera applies deep data context holistically across your data landscape, we are the only solution that can empower security teams to know where their data is, what exposes it to risk, and take immediate action to remediate exposures and assure compliance without disrupting the business.

Why your business needs Cyera:
Mass migration to multi-cloud and work from anywhere has broken traditional security. It has never been easier for siloed projects, rapid dev cycles, or human error to result in a data breach or ransomware attack. Cyera dynamically develops deep context about the sensitive data across your hybrid cloud landscape, assessing your threat surface, data access, and security controls and quickly remediating exposures to your most valuable & vulnerable data.

Case Studies:
Healthcare - https://www.cyera.io/use-case/healthcare
Finance - https://www.cyera.io/use-case/finance
Tech - https://www.cyera.io/use-case/technology

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