Customer Strategy & Planning Manager, Pain Portfolio

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, EmergenC, Advil, Voltaren, Theraflu, Tums, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

The Customer Strategy & Planning function translates the vision and strategy of HALEON’s categories and brands into an actionable set of customer specific priorities (e.g., support best in class innovation launches, assortment objectives, pricing goals, trade funding tactics and effectiveness, merchandising objectives). 

By employing insight-driven trade strategies and effective activation, they achieve success with customers, engage shoppers, and drive significant profitable growth for our brands, categories, and customers.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

• Translates Haleon Pain Portfolio brand objectives, strategies, and activation plans into 4P strategies to guide sales priorities that support sales, market share, and profit growth for both Haleon and retailers in an omni-channel environment.

• Embed in commercial planning, with trade optimized by customer segmentation, with promotions and assortment driving profitable, efficient growth

• Lead and facilitate annual Customer planning to meet identified timelines and requirements, then supports Retailer Account Teams in activating and delivering against sales objectives and priorities

• Promote discussion on brand priorities and our category strategy through both 1:1 and group forums that drive learning and continuous improvement in activation plans

• Assist with Customer Performance, insights on Trade events and supply / inventory challenges

• Drive alignment on business situations throughout the organization to include Brand, Sales, NRM, Shopper Marketing, Finance, Supply, Analytics and Sales Operations on unique Customer and overall Brand initiatives.

Why you?Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's Degree

• Minimum of 5 years’ experience in a related commercial role such as (but not limited to) Customer Strategy, Trade Marketing or Customer facing sales role with a preference for consumer-packaged goods

• Experience interpreting data and leveraging insights to build and execute category/brand trade strategies

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Exceptional knowledge of Retail customers and the marketplace, with customer facing experience

• Strong background in developing sales strategies, and support multiple processes & systems (e.g., sales reporting, syndicated data, etc.)

• Robust analytical capabilities with ability to translate into action-minded strategies

• Excellent financial management skills including brand P&Ls, ROI, and budget management

• Excellent written & oral communication skills with the ability to engage and influence up to Executive level

• Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally

• Excellent organization, time management and prioritization skills; proven ability to balance multiple critical tasks and consistently delivering against hard deadlines

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

The salary range for this role is: $127,136 - $174,812 USD + bonus

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests 

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email: 

• Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

• Your Name and contact information 

• Requisition ID and Job Title you are interested in 

• Location of Requisition (city/state or province/country) 

• Description of specific accommodation you are requesting 

• Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.   

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.