Customer Service Representative

Posted 5 Hours Ago
Be an Early Applicant
Stockholm
Junior
Fintech • Payments
The Role
The Customer Service Representative maintains direct contact with customers to support the sales team, develop customer relationships, and work with various departments to meet sales goals. They assist customers with queries related to equipment failures and collaborate on pre-sale and post-sale services.
Summary Generated by Built In

Why Verifone 

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. 

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. 

What's exciting about the role 

  • Maintains direct contact with customers before and/or after the sale
  • Supports sales team by developing and maintaining positive customer relations with clients/customers, who can substantially affect service and/or product revenue(s)
  • Works with various departments to meet maintenance services sales goals
  • Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. 
  • Focus of work may be in pre-sale or post-sales or both

Skills and Experience we desire 

  • A minimum of 1 year' experience in a B2B customer service role
  • Fluent Swedish & English language 
  • You enjoy helping others and are a team player
  • Experience dealing with debit, credit, invoice or other finance related account queries would be advantageous 

Our commitment 

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. 

The Company
HQ: Coral Springs, FL
4,716 Employees
On-site Workplace
Year Founded: 1981

What We Do

Verifone makes it simple to revolutionize customer journeys by providing a single, unified, global platform that enables seamless payment experiences – anywhere, anytime, with any payment method. Powered by a growing footprint of over 35 million devices in more than 150 countries, we are the experts trusted by the biggest and best-known brands around the globe. Built on a 38-year history of uncompromised security, we are committed to consistently solving the most complex payment challenges. There’s a reason why 46% of the world’s non-cash transactions are processed on Verifone systems. Want to learn why? Visit verifone.com today.

Similar Jobs

Visa Inc, Logo Visa Inc,

Client Success Manager

Fintech • Information Technology • Payments
Stockholm, SWE
26500 Employees

SwissBorg Logo SwissBorg

RM Specialist

Blockchain • Machine Learning • Financial Services • Cryptocurrency
Remote
Stockholm, SWE
219 Employees
Remote
Stockholm, SWE
481 Employees

Sinch Logo Sinch

Customer Success Technology Manager

Big Data • Cloud • Information Technology • Marketing Tech • Mobile
Stockholm, SWE
1520 Employees

Similar Companies Hiring

EDGE Thumbnail
Software • Fintech • Financial Services • Analytics
Chicago, IL
20 Employees
MyBambu Thumbnail
Social Impact • Payments • Other • Mobile • Fintech • Financial Services • App development
West Palm Beach, Florida
120 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account