Customer Satisfaction Trainee

Posted 9 Hours Ago
Be an Early Applicant
Sector 1, București
Entry level
Computer Vision • Hardware • Mobile • Software • Semiconductor
The Role
The Customer Satisfaction Trainee position involves standardizing service processes, innovating operational systems, and enhancing service systems for efficiency. Responsibilities include maintaining stability in operations and supporting collaboration within the team to strive for customer satisfaction. Ideal candidates are recent graduates with strong communication skills and proficiency in Excel.
Summary Generated by Built In

Position Summary

1. Standardize service processes and system, and expand those with related business units for upward standardization.
2. Innovate processes by reviewing investment validity upon a new system and developing it for enhancing operation system efficiency.
3. Enhance service system by maintaining and improving operation system and support stable process operation.

Role and Responsibilities

Skills and Qualifications

Apply today, if you are soon graduating or just graduated a university program and you happen to possess the following set of skills:

  • Communication & team-related skills
  • Customer-oriented attitude
  • English fluency: enabling you to easily collaborate with colleagues, partners and stakeholders.
  • Problem solving mindset and analytical skills: you can execute with excellence on the most important things. You’re able to identify new opportunities and overcome barriers.
  • Strive for customer satisfaction.
  • Excel knowledge (PIVOT, VLOOKUP, IF, CHARTS) & a knack for database administration.
  • Word and Power Point geekiness.
  • Project management knowledge could be a plus.

What do we offer?

  • A 360 rotation schedule inside your department: Get to learn all about the different roles inside the department you wish to join
  • Business understanding trainings: Learn all about how the different spheres of business work together to create a Global Company, directly from our Samsung Professionals
  • Mentoring and support: you will learn a lot through on-the-job experience and from your colleagues: the best in business. The training program for trainees will support you in growing as a professional and as a person.
  • Chance to build your social network with other colleagues and trainees
  • Get the chance to be involved with exciting and multidisciplinary projects: you will be able to take initiative and hold responsibility for your own projects
  • Attractive Employee Benefits: A competitive salary, health insurance, Employee discount for Samsung products, Gym discounts and more

In short, you will be fully dedicated to grow in line with your own preference, competences and talents, you can build your career within Samsung Electronics. The several Business Units and positions within our company create limitless future opportunities, so if you're interested in becoming a Samsung Trainee, send us your CV today!

Skills and Qualifications

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Top Skills

Excel
The Company
Austin, TX
145,454 Employees
On-site Workplace
Year Founded: 1969

What We Do

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

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