About our Company:
Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.
About the Position:
We’re seeking a highly organized and motivated Renewals Manager to join our growing team. This individual contributor role will play a key part in our revenue strategy, focusing on renewal optimization, customer retention, and process-efficiency to achieve critical company goals. This role will collaborate closely with Sales, Business Intelligence, Customer Experience, and other strategic partners to develop and execute renewal strategies that drive value for both our customers and our business.
In this role, you’ll partner closely with one other renewals-focused teammate to drive an efficient and insight-driven renewal process that balances customer retention, while maximizing returns. You’ll also contribute to cross-functional reporting, process improvements, and customer lifecycle optimization efforts.
What you do daily:
- Partner with renewals teammate to manage and prioritize the renewals pipeline across assigned customer accounts, working to maximize retention and upsell opportunities.
- Partner with Sales, Customer Experience, and BI teams to align renewal strategies with customer needs and business objectives.
- Analyze account trends, contract timelines, and pricing models to drive intelligent renewal negotiations.
- Create and maintain reports and dashboards to track key renewal metrics and progress against goals.
- Work within Excel and PowerPoint to deliver insights, models, and internal documentation to support decision-making.
- Proactively identify risks of churn and develop strategies to address them in collaboration with internal teams.
- Support deal review and pricing approvals for renewal opportunities, balancing margin protection and customer satisfaction.
- Document and improve renewal workflows, collaborating with strategic partners to streamline and scale processes.
What makes you a good fit: (Qualifications)
- 3+ years of experience in renewals, customer success, account management, revenue operations, or a similar function.
- Strong analytical skills with advanced proficiency in Excel; ability to work with data to drive decisions and outcomes.
- Proficient in PowerPoint or equivalent tools to effectively communicate insights and proposals.
- Demonstrated organizational skills with the ability to manage multiple priorities and timelines.
- Strong collaborator with experience working cross-functionally across Sales, Customer Experience, and Business Intelligence.
- Experience in a customer-facing role or familiarity with contract negotiations is a strong plus.
- Prior reporting and dashboarding experience is a plus (e.g., Salesforce, BI tools).
- Self-starter with attention to detail, who thrives in a fast-paced, dynamic environment.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT.***
Benefits:
We offer a competitive benefit package for full-time employees that includes:
- Medical, dental, and vision insurance
- Flexible spending account options
- Non-accrued PTO
- Company paid holidays
- 401k Retirement Plan
- Short- and Long-Term Disability
- Employee Discount Marketplace
- Employee Recognition Platform
Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for an annual bonus.
Salary Range
$65,000—$75,000 USD
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at [email protected] or call 720-940-2551.
The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/.
Cologix’ data centers are ISO 27001:2022 certified. ISO 27001:2022 certification and the Cologix portfolio of information security, information privacy and other industry recognized certifications represents our dedication to insuring the Confidentiality, Integrity and Availability of company and customer information systems and assets. At Cologix, information security is everyone’s responsibility. Cologix employees are responsible for:
- Understanding and following Cologix' information security, cybersecurity and privacy policies, procedures, and standards.
- Ensuring conformance to all information security, cybersecurity and privacy policies, procedures, and standards.
- Remaining vigilant and reporting any suspicious activity or possible vulnerabilities, weaknesses, threats, or breaches in Cologix information security to company information security and privacy officers.
- Actively participating in Cologix’ efforts to maintain and improve information security
Top Skills
What We Do
Cologix is reinventing the edge—building the data centers of tomorrow by integrating hyperscale edge capacity with robust interconnection. Our dedicated, experienced local teams foster industry-leading service, supporting you through every aspect of your digital infrastructure journey.
One connection to our ecosystem empowers your digital transformation, connecting you to the solutions and partners you need.
For a tour of one of our data centers in Ashburn, Columbus, Dallas, Jacksonville, Lakeland, Minneapolis, Montreal, New Jersey, Silicon Valley, Toronto or Vancouver visit www.cologix.com/contact/schedule-a-data-center-tour/ or email [email protected].
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