Customer Financial Services New Account Coordinator

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Livonia, MI
Retail • Sales
The Role

Job Description

Position Description:

• Establish new customer accounts and maintain existing customer accounts in multiple operating systems leveraging information received from field sales, pricing, contract/legal team, and customers.
• Generate credit reports, analyze score ratings and provide recommendation to the Customer Financial Services Manager/ Director to establish appropriate credit limits and to evaluate risk.
• Credit Reviews of total exposure for all existing and established customer set-ups.
• Suspend/Terminate accounts when requested and reassign credit limits, reassigned to collection agency as directed.
• Participate in routine team duties including but not limited to Double Check audit reviews to ensure accuracy and completeness and generating department activity reports.
Research/troubleshoot any change requests received for modification, validation, and/or creation in system(s), including change of ownership, mergers/acquisitions, regional sales realignments.
• Work with Master Data Management system and team to ensure alignment of Global ID’s and Global site ID’s initiative across all customer accounts.
• Regular and frequent interactions with all Field Sales management personnel, as well as leaders from Sales Operations, Customer Care, Pricing, Legal, and Finance.

 

ShiftFull or Part TimeFull time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish

The Company
Ann Arbor, Michigan
1,325 Employees
On-site Workplace
Year Founded: 2020

What We Do

At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.

We’re America’s largest privately held cabinetmaker, a best-in-class team of over 8,000 employees in 25 locations, including 19 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 16 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®.

It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice.

This is why a career with our company can be so satisfying, rewarding and worthwhile.

https://vimeo.com/792970157/0d302e9b90?share=copy

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