Job Description
Do yourself a power of good
Want to work somewhere where you are doing good for the world, your community and yourself at the same time?
If you think you’ll thrive working in a sector undergoing significant transformation, working on critical projects of global significance, and can cope with that responsibility, then being part of the team creating this new energy future for New Zealand is certainly going to energise your career.
About the role
As Customer Coordinator, you’ll be responsible for supporting all things accounts for our Customer Contracts Team. This will include managing customer credit requests, invoices and auditing, as well as reporting, account management and documentation.
It’s an exciting and varied role, where you’ll shine as the team’s go-to person for accounts support, and will give you exposure to a breadth of projects that our diverse team supports. As well as continually learning in the role, you’ll build an extensive network across the organisation – this is a fantastic opportunity to build your career at Vector!
Who we are looking for
- You’ll have a strong foundation in customer service, with previous experience supporting accounts/billing/financials, eg invoicing, purchase orders, credit refunds and billing
- You’ll have a head for numbers, and a fundamental understanding of balancing accounts
- Naturally you’ll be highly organised and methodical, adept at prioritising competing demands to deliver to fixed deadlines, with excellent attention to detail
- Your interpersonal skills will be your strength, with a customer focus and the ability to balance customer priorities with the business’s needs
- You’ll be computer-literate; familiarity with SAP and/or Siebel is a bonus.
What we can offer you
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:
- A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
- Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
- Health and wellbeing support
- Great benefits that reflect the importance of family
Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We are proud of what we have achieved so far:
- First corporate Living Wage Accredited employer
- First Accessibility Tick employer
- Rainbow Tick accredited
- Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020.
If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 09 213 0268.
Applications will close on Monday 10 March 2025; however, interviews may be held earlier so apply today!
What We Do
We are New Zealand's largest distributor of electricity and gas, owning and operating networks which span the Auckland region. But we don’t stop here - our reach extends to Australia and the Pacific Islands, shaping a new energy future for our customers, through innovative digital and engineering solutions, metering services, solar energy solutions, electric vehicle (EV) networks, high speed internet fibre, air and water purification to name a few.
We haven’t been afraid to challenge the status quo. As leaders of the transformation of the energy sector, we know the ‘same old’ just won’t cut it. We have the confidence to forge new solutions and for our people to work differently, to think differently. We have collaborated with global technology companies and thought leaders who share our view that innovation and digitalisation are key to meeting the future needs of energy systems and fast-evolving customer demands. As governments, businesses and consumers urgently take action to decarbonise, at Vector we are clear on our vision – creating a new energy future.
Because we live in a world that is changing fast, we must continue to identify and develop better options that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.
