Customer Collaboration Uruguay, Paraguay & DF

Posted 3 Days Ago
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Montevideo
Mid level
Manufacturing
The Role
The role focuses on improving sell-out forecast accuracy, inventory management, and operational excellence by collaborating with internal and external teams. Responsibilities include leading S&OP processes, managing stock levels, reporting Sell Out trends, and developing solutions for customer satisfaction.
Summary Generated by Built In

Job Description :

Customer Collaboration PUBE

(Paraguay, Uruguay, Bolivia, Ecuador and Duty Free)

Purpose of de Role
 

  • Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.
  • Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.
  • Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels.
  • Proactive interventions with multifunctional teams.
  • Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.
  • Monitors and measures external and internal indicators to optimally manage stock in trade levels, service excellence and sales growth.

Key Responsibilities

  • Support Commercial team co-leading S&OP process with our distributor’s partners in PUBE (Paraguay, Uruguay, Bolivia, Ecuador and Duty Free) including Sell Out, Sell In and Stock in trade, with a short, mid and long term visibility
  • Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, shipping and invoicing adherence, to have an optimal product availability every day, everywhere.
  • Understand each country-channels environment (macroeconomics, commercial dynamics and projections) and customer core processes to develops programs or solutions that enables to achieve both business results and build customer satisfaction. Including efficiencies and optimization across entire value chain (sourcing, sku mapping, lead times, etc)
  • Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels and proactive interventions with multifunctional teams.
  • Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process, and liaise with Diageo global team to ensure operational excellence (shipments adherence, product allocation, process simplification and long term visibility & planning)
  • Monitors and measures external and internal indicators to optimally manage stock in trade, service excellence and sales growth.

Key Functions

  • Implement, maintain, and improve customer collaboration agenda. Including:
    • Inventory and stock in trade management.
    • Sales Forecast Accuracy / BIAS according to Plan targets.
    • Operational excellence along entire value chain
  • Provide Sales scenario management according, market trends, commercial initiatives, internal and external factors.
  • Product and stock availability management and improvement
  • Proactively reporting with commercial teams either to maintain or improve Sell Out trends.
  • Responsible for Sales Forecast Accuracy within Integrated Business Plan monthly meetings.
  • Cost to serve Reduction based on Sell Out analysis, Economic Order Quantity, Order entry frequency modifications, safety stocks modifications according market demand and relevant events.

Qualifications and Experience Required

  • Bachelor degree in Operations, Supply Chain or related field.
  • 3+ years of experience in supply chain roles in CPG companies.
  • English and Spanish required.
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, escalate tactfully, manage time, and prioritize
  • Masters excel, power point and other MS Office tools (MS Project)

Capabilities Required

  • Analytical thinking
  • Deeply understanding of the Supply Chain
  • Commercial sense
  • Partner management
  • Excellent written and verbal communication skills
  • Excel functions management and sophisticated formula programming.
  • Data base management.
  • English business level.

Worker Type :

Regular

Primary Location:

Montevideo

Additional Locations :

Job Posting Start Date :

2025-02-11

Top Skills

Excel
Operations
Sales Forecasting
Supply Chain
The Company
London
32,334 Employees
On-site Workplace

What We Do

Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry.

With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future.

To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet

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