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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Responsibilities:
- A main point of contact for more than 200 Salesforce users, that works with a queue of requests related to cross-company business processes over the CRM system.
- Support our end global users with issues and process clarifications.
- Utilize Salesforce admin tools to generate reports and dashboards for both business and technical teams, execute large-scale data corrections, and resolve issues through managed workarounds.
- Detect recurring bugs and change requests, analyze their causes, and determine if changes in the existing process can reduce or eliminate these issues.
- Work with agile methodology including cooperation with technical teams (developers, analysts, and QAs) to release systems improvements and new features to production.
Requirements:
- At least 4 semesters left until graduation.
- Excellent English skills (verbal & written) – A must!
- Excellent Excel/Data analysis skills - Big advantage.
- Bachelor’s degree (Engineering/Information Systems – preferred).
- Salesforce administration experience – Big advantage.
- Team player, organized, good interpersonal relations, and highly motivated.
- Excellent abilities in self-learning and working independently.
- Service-oriented and multi-tasking skills.
- Expected employment – at least 3 full days a week.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Top Skills
What We Do
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
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