CRM Expert

Posted 9 Days Ago
Be an Early Applicant
Lahore, Punjab
Junior
Information Technology • Software
The Role
The CRM Expert will leverage Zoho CRM to support sales and marketing initiatives, execute marketing email campaigns, develop Cognito Forms, and integrate systems using Zapier. Responsibilities include maintaining data accuracy, collaborating with teams for effective data management, and conducting customer acceptance testing.
Summary Generated by Built In

Description

Zoho CRM Expertise:

○ Proficient in enabling sales and marketing using Zoho CRM.

○ Configure, customize, and optimize Zoho CRM to meet business needs.

○ Collaborate with sales and marketing teams to enhance CRM functionality.

2. Marketing Email Campaigns:

○ Execute and maintain marketing email campaigns using Zoho CRM.

○ Create targeted email content, track performance, and optimize campaigns.

○ Ensure compliance with email marketing best practices.

3. Cognito Forms Development:

○ Develop and maintain Cognito Forms for data collection and workflows.

○ Integrate Cognito Forms with other systems using Zapier.

○ Ensure seamless data flow and user-friendly form experiences.

○ Ensure data consistency across systems through regular data synchronization and reconciliation

4. Zapier Integration:

○ Proficient in using Zapier to connect various apps (Cognito Forms, Stripe, Zoho, ClickUp, etc.).

○ Automate processes, trigger actions, and streamline workflows.

○ Troubleshoot and optimize Zapier integrations.

5. QuickBooks Online Data Loading:

○ Enable and maintain data loading into QuickBooks Online.

○ Ensure accurate financial data transfer and reconciliation.

○ Collaborate with accounting and finance teams.

6. Data Manipulation (Excel/Google Sheets):

○ Proficient in complex data manipulation using Excel or Google Sheets.

○ Analyze, transform, and validate data for reporting and decision-making.

○ Create macros, formulas, and custom functions as needed.

7. Data Accuracy Testing:

○ Conduct rigorous data accuracy testing across applications.

○ Identify discrepancies, anomalies, and data quality issues.

○ Collaborate with QA teams to ensure reliable data.

8. Customer Acceptance Testing:

○ Perform customer acceptance testing for web and mobile applications.

○ Validate functionality, usability, and performance.

○ Provide feedback to development teams for continuous improvement.

Requirements

Bachelor’s degree in Computer Science, Software Engeering or Information Technology

Minimum of 2 years hands-on experience in most of the above skills.

A minor in Marketing, Accounting, or Finance is a plus.

Top Skills

Cognito Forms
Zapier
Zoho Crm
The Company
HQ: San Francisco, California
1,934 Employees
On-site Workplace

What We Do

We integrate global leaders in web development with passionate Asian talent to get a unique blend of Quality and Affordability.

We are headquartered in California and work consistent eastern and pacific standard hours.

We like ad hoc pairing as necessary, TDD, and working with other agencies to make things happen.

We contribute to open source projects and genuinely enjoy coding. We are also committed to teaching, and spreading knowledge!

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