CRM Executive - Budget & Performance

Reposted 5 Days Ago
Be an Early Applicant
Lisbon
Entry level
Gaming • News + Entertainment
The Role
As a CRM Executive at Kaizen Gaming, you will analyze CRM data to drive engagement strategies, report on campaign performance, and collaborate with senior management to optimize customer acquisition and retention. Strong analytical and communication skills are essential.
Summary Generated by Built In

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?



Let’s start with the role
Join Kaizen as a CRM Executive, Budget and Performance and leverage your data analysis expertise to drive impactful customer engagement strategies. In this role, you’ll support senior leaders in optimizing CRM initiatives, tracking campaign performance, and delivering actionable insights to enhance customer acquisition and retention. If you’re passionate about turning data into results and thrive in a fast-paced, collaborative environment, this is the perfect opportunity to make a meaningful impact.

As a CRM Executive, Budget and Performance you will:

  • Take ownership on reporting datasets of all CRM KPIs and promotional campaigns, ensuring alignment with company objectives and delivering actionable insights to empower Senior Management in decision-making and performance optimization.
  • Partner with Senior Managers and all other relevant CRM stakeholders to uncover customer insights and recommend strategies to boost campaign effectiveness and customer satisfaction.

What you'll bring:

  • Proficient in analyzing complex datasets using tools like Excel and other analytic platforms to drive data-driven decision-making.
  • AnvEffective communicator who translates data insights into clear, stakeholder-friendly messages.
  • Strong organizational skills with a keen eye for detail, capable of managing multiple tasks and ensuring accuracy in reporting.

What Success Looks Like:

  • Consistently deliver accurate, data-driven reports and collaborate seamlessly with CRM and Commercial teams to ensure up-to-date performance tracking, driving cost-effective CRM actions that prioritize customer satisfaction and align with customer preferences.


Kaizen Gaming Perks

🕑 Hybrid way of working

🏃 A buddy will support you with your onboarding

💸 Competitive pay and bonus scheme

👩‍⚕️ Private health insurance for you and your family

💰 Monthly meal allowance 

🚗 Commuting allowance

⭐Developmental 360° feedback framework

📚 Unlimited access to Udemy & continuous training


#LI-PROMOTE

#LI-Hybrid


Recruitment Privacy Notice 

Regarding the data you share with us, you may find and read our recruitment privacy notice here.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age. 

Top Skills

Excel
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The Company
Berlin
2,263 Employees
On-site Workplace

What We Do

Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam

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