CRM Data Administrator

Role Details 
Contract Type: Full-Time
Training Schedule: TBD
Work Schedule: Monday - Friday, 9:00 am - 6:00 pm
Work type and Location: Hybrid - San Pedro Sula & Tegucigalpa | You are required to go to the office on Mondays and Tuesdays during the first 60 days of employment 
Start Date: January 30, 2025
About Us
We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.

We are recognized as a Most Loved Workplace, and we think it’s because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, and also bring your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day-to-day, and thrive.

The Role
We are seeking a skilled and detail-oriented CRM Data Administrator to join our team. The CRM Data Administrator will be responsible for overseeing the management and optimization of data within our CRM system. This role will play a crucial part in supporting marketing and sales teams by helping to identify prospects within our ideal client profile and inputting the data so that our internal teams can create impactful outreach. The ideal candidate will have a strong grasp on data structure and relationships within a CRM, data management best practices, and efficient data cleanup methodology. 

What You’ll Do:

• CRM Data Management:
  • Maintain the integrity and accuracy of prospect, client, and partner data within the CRM system.
  • Ensure data is correctly captured, cleaned, and standardized.
  • Develop and implement processes for data quality assurance, including regular audits and validation checks.
• Data Integration and Optimization:
  • Collaborate with marketing and sales operations to integrate CRM data with other business systems (e.g., marketing automation, sales outreach tools).
  • Follow established process to regularly provide clean and updated data prospect data within our ICP for sales outreach.

What We Expect From You:

• 3+ years of experience in CRM data management, marketing/sales analytics, or a similar role.
• Experience with data cleanup and standardization.
• Experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar tools.
• Knowledge of managing, organizing, and maintaining large volumes of data, ensuring integrity and consistency.
• General understanding of CRM data structure and relationships.
• Familiarity with spreadsheets, pivot tables, and basic formulas within Excel. 
• Strong written and verbal communication skills.
• Experience in Salesforce CRM platform.
• Knowledge of using advanced excel formulas to accelerate data standardization. 
• Familiarity with data visualization tools like Tableau, Looker, and Power BI. 
• Experience building logic-based flows in tools like LeanData, Salesforce Flow Builder, etc.

What You’ll Get In Return:

• Hybrid working arrangements 
• Competitive Base Salary
• Generous paid vacation
• Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
• Access to free posture-based fitness workouts from home paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.

• Care for others - Cooperate, empathize, and seek opportunities to put each other first.
• Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
• Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
• Take ownership - Doing the right thing should come naturally.
• Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues

PartnerHero is proud to be an equal opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].