Critical Systems Manager

Posted 2 Days Ago
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Lubbock, TX
Hybrid
Mid level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Where local is big time.
The Role
The Critical Systems Manager oversees the preventative maintenance and repairs of electrical and mechanical systems in a Head End operation, including UPS, generators, HVAC, and Building Management Systems. Responsibilities include resource management, project oversight, safety training, and operational efficiency evaluations.
Summary Generated by Built In

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
This role uses advanced skills to oversee and manage preventative maintenance and corrective repairs in a Head End operation. Oversight of electrical and mechanical systems, including but not limited to: UPS systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, Work Tickets, and Change management.
Responsibilities

  • Development and implementation of specifications, bidding documents, plans and procedures covering mechanical engineering, maintenance operations and project oversight.
  • Administration of service subcontracts and on-site evaluation of quality levels and competitive costs.
  • Controlling and overseeing the utilization of maintenance and operations personnel across facility lines to assure optimum use of resources as peak workload, absenteeism or special needs occur.
  • Continued evaluation of all phases of Head End operations to enhance the efficiency of the operation and to maximize cost effectiveness.
  • Selection, supervision, development, and training of all subordinate engineering and maintenance personnel.
  • Inspection and assurance to see that all vacant spaces are maintained in a clean and occupant ready condition.
  • Development of annual operational plans tied to Altice's business plans including individual quarterly goals and objectives approved by the Senior Management.
  • Reviewing and approving plans for project and repair work.
  • Regularly and systematically analyze and appraise the effectiveness of operations under his/her control; ensuring that policies are observed, and that prompt corrective action is taken as needed.
  • Supervising and training all critical systems employees in proper safety procedures.


Qualifications

  • A minimum of 4 years of work experience in critical infrastructure supporting data centers or Head Ends
  • Operations: Previous experience working in data center/ Head End environments, understanding of data center/ Head end protocols and standards.
  • Electrical Systems: Hands-on experience with UPS systems, generators, and electrical distribution systems.
  • Mechanical Systems: Experience with chillers, HVAC systems, and other cooling solutions common in data centers.
  • Building Management Systems (BMS): Familiarity with BMS interfaces, troubleshooting, and optimization.
  • Understanding of ticketing and Change Management Systems
  • Safety: Familiarity with safety protocols, especially those concerning electrical systems.
  • Driver's License: A clean and valid driver's license.
  • Communication Skills: Strong oral and written communication skills, along with excellent organizational abilities.
  • Software Proficiency: General proficiency in office software applications.
  • Physical Requirements: Ability to use safety equipment and follow safety protocols to maintain a safe working environment. Occasional physical activities such as climbing, kneeling, crouching, or crawling may be required, and the ability to lift and/or move up to 70 pounds occasionally.


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Lubbock

Top Skills

Electrical Systems

What the Team is Saying

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The Company
HQ: Long Island City, NY
9,000 Employees
Hybrid Workplace
Year Founded: 1973

What We Do

We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.

We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.

New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.

Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.

Why Work With Us

Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!

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Optimum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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