Credit Management Manager

Posted 2 Days Ago
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Berchem
Senior level
Retail • Sales
The Role
The Credit Management Manager will oversee the Credit department, manage customer credit risk, and ensure compliance with policies. Responsibilities include optimizing cash collection, limiting bad debt losses, and developing credit risk assessment approaches. The role requires strong analytical and negotiating skills, management of team performance, and oversight of the collections process.
Summary Generated by Built In

Responsabilities

  • Manage and optimize the Credit department
  • Limit bad debt losses, maximize cash collection and reduce customer ageing
  • Manage the customer credit risk, credit limits and re-negotiate payment terms as required
  • Key member of the Credit Committee
  • Provide appropriate key indicators and reports for the Credit Committee and management
  • Develop an approach to credit risk assessment appropriate to the local environment
  • Support management in developing the business strategy and meeting the company goals and objectives
  • Ensure compliance with the Group policies and procedures
  • Ensure compliance with the relevant local accounting, tax and corporate laws
  • Manage third party relations as required (customers, collection agents, lawyers, credit rating agencies)
  • Optimize the communication, collaboration and flow of information with other departments
  • Is a Key SAP user and proposes system developments required to improve the work processes
  • Management of the Credit department team, task allocation, time and absence management
  • Coaching and development of each team member’s competences in order to optimize their evolution in their function/ career
  • Recruitment and selection (in collaboration with Recruitment Department)

Tasks

  • Credit Management
    • Credit assessment of customer: ad hoc and yearly review
    • Set criteria for order blocking
    • Negotiation with sales about (un)blocking customers
    • Monitor and control customer portfolio risk
  • Collections Management
    • Support and supervise the collector's team
    • Approve follow-up by collections agency
    • Maintain relationship with collections agency
  • Reporting
    • Monthly reporting to local and Group Management
    • Ad hoc reporting to senior management
  • Accounting
    • Supervision of cash application process
    • Calculation and supervision of bad debt provisions
    • Supervision of AR accounting related topics

Skills

  • Appropriate Finance diploma
  • Experience in Credit Management.
  • Sound knowledge of local legislation relating to credit management
  • Strong analytical and problem solving skills
  • Strong negotiating skills
  • Communication, organizational and listening skills
  • Ability to have a high level view and also focus on detail
  • Availability, thoroughness and honesty.
  • Ambitious, motivated and enthusiastic with a genuine desire to excel in a Finance environment
  • Displays the four Lyreco values of Passion, Respect, Excellence and Professionalism
  • Good operational level of English
  • PC literate Excel/Word/ PowerPoint /Outlook. SAP knowledge is a plus.

What do we offer?

  • A dynamic work environment
  • Remuneration in line with the market
  • Extra-legal benefits such as meal vouchers, pension and hospitalisation insurance
  • A broad training package to further develop you as a member of the Lyreco family
  • 20 holidays with the possibility to accumulate 6 extra-legal holidays
  • An easily accessible office
The Company
Marly
4,926 Employees
On-site Workplace
Year Founded: 1926

What We Do

The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe.

A global workplace solutions company with 12,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.

With our core values of excellence, passion respect, and agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.

To learn more about Lyreco – check out our website

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