Credit Controller

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. 

Job Description

Job Description

We're looking for a Credit Controller to join our team in London as part of our Finance function.

Your Role: You will be responsible for managing credit control functions, ensuring compliance with company policies, and liaising with internal teams to complete customer vendor forms. This role demands excellent organisational skills, attention to detail, and the ability to prioritise tasks based on business needs and targets.

Key Responsibilities

• Monitor and manage outstanding customer accounts to ensure timely payment of invoices.
• Manage a portfolio of accounts for the relevant business pillar 
• Working to monthly targets based on cash collection and aging of invoices
• Conduct regular follow-ups on accounts via phone and email from the date of invoice.
• Liaise with internal teams to complete necessary customer vendor forms accurately and promptly.
• Ensure all forms and related documentation comply with company policies and regulatory requirements.
• Maintain and update customer records, ensuring all information is accurate and compliant with company standards
• Ensure all credit control activities adhere to compliance regulations and internal policies.
• Prioritise workload based on business needs and targets, ensuring critical tasks are completed efficiently.
• Manage multiple tasks and projects simultaneously while meeting deadlines.
• Work closely with various internal teams, including sales, finance, and customer service, to resolve any issues related to credit control and customer accounts.

Qualifications

• Proven experience in credit control, accounts receivable, or a similar finance role.
• Strong understanding of compliance and regulatory requirements related to credit control.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in using financial systems and software.
• Proficiency in Microsoft Excel, including the ability to analyse data, create reports, and use advanced functions (e.g., pivot tables, VLOOKUP).
• Ability to work independently and collaboratively within a team

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com

Our benefits include:

• Annual leave: 25 days per year with the option to buy or sell five extra days.
• Pension: Up to 5% matched pension, with our pension plan defaulting to sustainable options., 
meaning your savings are invested in ways that help rather than hinder our planet.
• Parental leave: Enhanced Primary and Co-parent parental leave once you have been with the 
company for 1 year+
• Health, fitness & wellbeing: Options to purchase Private Medical Insurance, Dental Insurance, 
Critical Illness & Health Screening. Get fit for less with discounted membership at 3,000+ of the 
UK’s top gym chains. Save money on fitness and beauty treatments at 2,500+ locations. Enjoy 
discounts on haircuts, spas, beauty salons, fitness and much more
• Charitable giving: Make regular donations to your favourite charity and use an extra day of 
annual leave every year to volunteer to a cause you feel passionate about.
• Restaurant discount card: Receive up to 50% off your meal at 6,500+ top restaurants across 
the UK.
• Life assurance: Life assurance up to 4x basic salary, subject to eligibility and insurer’s 
underwriting.
• Employee Assistance Programme: Access to a 24-hour, free and confidential advice line that 
can provide mental health, financial and wellbeing support.
• Income protection: We provide income protection at 50% of salary, subject to eligibility and 
insurer’s underwriting.
• Recommend a friend: Know someone who could come make magic happen with us? Introduce 
your friends or family to Ascential and earn yourself a cash reward.
• Will writing service: Option to purchase an advanced or standard will as either a single or joint 
will. Paid via 12 Equal instalments via net dedications.
• Cycle to work: Select a brand new bike worth up to £2,500 and spread the cost over 12 
months.
• Season ticket loan: We provide access to an interest free Season Ticket Loan of up to £10,000, 
tax-free

• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job  here.