As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.
Key Responsibilities
- Reviewing open accounts for collection efforts
- Conduct collection calls to collect Accounts Receivables
- Mail correspondence to customers to encourage payment of overdue receivables
- Negotiate customer disputes to resolution and documents root cause
- Develop relationships with internal/external customers
- Maintain accurate collection files
- Identify issues attributing to account delinquency and discuss them with the Credit Manager
- Review and monitor assigned accounts and all applicable collection reports
- Provide timely follow-up on payment arrangements
- Participate in process improvement projects, and support other management directives as prescribed
Qualifications
- French native speaker (good command of both oral & written) and be fluent in English and Spanish.
- 1-2 years of experience in Credit and Collection, including interaction with a large customer base, or a position related to Finance.
E.g. Cash Allocation, Account Receivable and Dispute Management.
- Experience with AS400 and SAP system is a plus.
- Effective business writing and professional communication skills.
- Strong communication, problem solving and analytical skills.
- Accounts Receivable knowledge/experience is a plus.
- Detail oriented.
- Knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, Checks.
- Assertive and able to negotiate with business sales reps and interface with senior management.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Top Skills
What We Do
PPG: We protect and beautify the world.®
At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.
To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads
